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Kalispell Ford
Kalispell, MT
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 34 reviews
April 11, 2025
I recently purchased a used F-350, and received a fair price on the truck, and a decent trade-in. I worked with Jeremy as the sales rep and he is very knowledgeable. price on the truck, and a decent trade-in. I worked with Jeremy as the sales rep and he is very knowledgeable. More
by johnhhallman
Employees Worked With
Jeremy Work
March 27, 2025
All interactions with sales, contracting, and finance representatives were characterized by patience, friendliness, and professionalism. I highly recommend Kalispell Ford to anyone seeking a new or used representatives were characterized by patience, friendliness, and professionalism. I highly recommend Kalispell Ford to anyone seeking a new or used vehicle. More
by BigMike
March 16, 2025
Cory was great to work with. Very patient and extremely knowlegeable. This was by one of the best experiences dealing with all the staff. Very patient and extremely knowlegeable. This was by one of the best experiences dealing with all the staff. More
by MarkT
Employees Worked With
Cory Bratten
March 12, 2025
Absolutely wonderful and friendly employees! I loved the no-haggle sales approach. The process of buying my new Bronco was streamlined and comfortable. I love the interior of the dealership with I loved the no-haggle sales approach. The process of buying my new Bronco was streamlined and comfortable. I love the interior of the dealership with all its natural light, and its snack bar.I think it was the best experience of car buying I ever had in my life! More
by K2 Hightower
Employees Worked With
Shamus
October 20, 2024
We got screwed big time by the Ford Service Department. We had a hydrolock happen on our Ford F-150. We had Route 66 insurance on it and Ford accepts that so we took it there for an engine replacement. A u We had a hydrolock happen on our Ford F-150. We had Route 66 insurance on it and Ford accepts that so we took it there for an engine replacement. A used engine from them with no warranty was $8000. The insurance only covered $5000, so we had to pay $3000 out of pocket. They couldn't even tell us how many miles were on it and they didn't even change the oil on the replacement engine and there's a terrible noise in the engine now. When we changed the oil, there were metal flakes in the oil. We had it diagnosed at a different shop and they say we need a new engine! We hadn't even driven 200 miles on the one Ford installed. Their agent Garrett was a fast-talker who wouldn't answer his phone, return calls or give us updates while the work was being done. They had the truck for 2 months and we paid a big chunk of money for nothing. Never going back there again. More
by TLC
Employees Worked With
Garrett
January 06, 2024
KALISPELL Ford service dept. Stephanie’s customer service is top notch. She always goes above and beyond and never disappoints. She has fielded all my questions and issues with t Stephanie’s customer service is top notch. She always goes above and beyond and never disappoints. She has fielded all my questions and issues with the best attitude in the industry. With employees like Stephanie KALISPELL Ford will always be successful. More
by Therbison
Employees Worked With
Stephanie
June 22, 2023
Worst dealer I've ever known as far as service dept. Don't have my vehicle (yes they do). Don't call me when parts come in that I've ordered for some minor stuff that I can fix myself (so they send them Don't have my vehicle (yes they do). Don't call me when parts come in that I've ordered for some minor stuff that I can fix myself (so they send them back after waiting a month to get them). Quoted price for repair of heated seat (should be simple, right?) over DOUBLED when went to pick it up. Quoted me $2,200 to fix my power running boards (paid them $85 for the inspection/quote). So went to different dealer 80 miles away and they replaced a relay switch for $265. Put the wrong oil in a friend of mine's Explorer which caused the engine light to come on so she had to have it towed. Asked about reimbursement for the tow and they said can't do that. Reluctant to give a receipt with the mileage on it for the second oil change only a few miles after the original one until demanded to get one. I could go on and on, but that's enough. Owned Fords ALL my life, So disgusted with them I bought a Ram pick up and am selling the Ford! More
by Calhoun
Employees Worked With
September 07, 2022
My Ford Focus is in for service . First they said they don't have the keys , YES THEY DO . Then the day after they don't know where my car is ! What poor service ! I have left numerou First they said they don't have the keys , YES THEY DO . Then the day after they don't know where my car is ! What poor service ! I have left numerous messages for Aaron . Also Chanel . Not once have they returned a message . I'm scared to have any work done . This really sucks . More
by Gina
Employees Worked With
Aaron
