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Kalispell Ford
Kalispell, MT
31 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 31 reviews
March 27, 2025
All interactions with sales, contracting, and finance representatives were characterized by patience, friendliness, and professionalism. I highly recommend Kalispell Ford to anyone seeking a new or used representatives were characterized by patience, friendliness, and professionalism. I highly recommend Kalispell Ford to anyone seeking a new or used vehicle. More
by BigMike
March 16, 2025
Cory was great to work with. Very patient and extremely knowlegeable. This was by one of the best experiences dealing with all the staff. Very patient and extremely knowlegeable. This was by one of the best experiences dealing with all the staff. More
by MarkT
Employees Worked With
Cory Bratten
March 12, 2025
Absolutely wonderful and friendly employees! I loved the no-haggle sales approach. The process of buying my new Bronco was streamlined and comfortable. I love the interior of the dealership with I loved the no-haggle sales approach. The process of buying my new Bronco was streamlined and comfortable. I love the interior of the dealership with all its natural light, and its snack bar.I think it was the best experience of car buying I ever had in my life! More
by K2 Hightower
Employees Worked With
Shamus
October 20, 2024
We got screwed big time by the Ford Service Department. We had a hydrolock happen on our Ford F-150. We had Route 66 insurance on it and Ford accepts that so we took it there for an engine replacement. A u We had a hydrolock happen on our Ford F-150. We had Route 66 insurance on it and Ford accepts that so we took it there for an engine replacement. A used engine from them with no warranty was $8000. The insurance only covered $5000, so we had to pay $3000 out of pocket. They couldn't even tell us how many miles were on it and they didn't even change the oil on the replacement engine and there's a terrible noise in the engine now. When we changed the oil, there were metal flakes in the oil. We had it diagnosed at a different shop and they say we need a new engine! We hadn't even driven 200 miles on the one Ford installed. Their agent Garrett was a fast-talker who wouldn't answer his phone, return calls or give us updates while the work was being done. They had the truck for 2 months and we paid a big chunk of money for nothing. Never going back there again. More
by TLC
Employees Worked With
Garrett
January 06, 2024
KALISPELL Ford service dept. Stephanie’s customer service is top notch. She always goes above and beyond and never disappoints. She has fielded all my questions and issues with t Stephanie’s customer service is top notch. She always goes above and beyond and never disappoints. She has fielded all my questions and issues with the best attitude in the industry. With employees like Stephanie KALISPELL Ford will always be successful. More
by Therbison
Employees Worked With
Stephanie
June 22, 2023
Worst dealer I've ever known as far as service dept. Don't have my vehicle (yes they do). Don't call me when parts come in that I've ordered for some minor stuff that I can fix myself (so they send them Don't have my vehicle (yes they do). Don't call me when parts come in that I've ordered for some minor stuff that I can fix myself (so they send them back after waiting a month to get them). Quoted price for repair of heated seat (should be simple, right?) over DOUBLED when went to pick it up. Quoted me $2,200 to fix my power running boards (paid them $85 for the inspection/quote). So went to different dealer 80 miles away and they replaced a relay switch for $265. Put the wrong oil in a friend of mine's Explorer which caused the engine light to come on so she had to have it towed. Asked about reimbursement for the tow and they said can't do that. Reluctant to give a receipt with the mileage on it for the second oil change only a few miles after the original one until demanded to get one. I could go on and on, but that's enough. Owned Fords ALL my life, So disgusted with them I bought a Ram pick up and am selling the Ford! More
by Calhoun
Employees Worked With
September 07, 2022
My Ford Focus is in for service . First they said they don't have the keys , YES THEY DO . Then the day after they don't know where my car is ! What poor service ! I have left numerou First they said they don't have the keys , YES THEY DO . Then the day after they don't know where my car is ! What poor service ! I have left numerous messages for Aaron . Also Chanel . Not once have they returned a message . I'm scared to have any work done . This really sucks . More
by Gina
Employees Worked With
Aaron
August 12, 2022
Lied. WE CALLED FORD CORP. after being told ongoing for 6 weeks they didn't have a car loner or rental while our daughters car was waiting to get serviced WE CALLED FORD CORP. after being told ongoing for 6 weeks they didn't have a car loner or rental while our daughters car was waiting to get serviced due to an issue under warrant. and they said Kallispell Ford should have offered a Rental car since the service work was under warranty. ITS BEEN 6 WKS. and they still haven't provided. We called again and Erin said you have to be age 25 to get a rental. LIED. The 1st Q&A on Corwin Toyota website, which is Owned by the same place & where they said they do rentals says age 21. I called them and they had rentals available. I called back Kalispell Ford and asked them to provide a rental car and did not get a call back. Very disappointing. We were going to trade her car in for a newer Ford there but not now. They just lost a loyal customer. Treat people the way you want to be treated is all we ask. No respect or integrity. More
by Mic
Employees Worked With
Erin
April 25, 2022
Bought my second new truck from Kalispell Ford. Bought a New 2020 F-150 from them in March 2021, ordered a 2022 F-450 in July of 2021 and picked up in April of 22. The sales and service team at Kal Bought a New 2020 F-150 from them in March 2021, ordered a 2022 F-450 in July of 2021 and picked up in April of 22. The sales and service team at Kalispell is second to none in my opinion. I live in Maryland and drive 2600mi to purchase from them. Hitch, my salesman is easy to deal with and Seth the Sales Manager is the best in the business. I can’t wait to buy more vehicles from Kalispell Ford. Their customer relations are unmatched. I can’t say enough how easy my truck buying experience was. 5000mi+ round trip is a small price to pay for the service that Kalispell Ford offers. More
by Jeb
Employees Worked With
Hitch Larson, Seth Woehler
June 11, 2021
Had to have a customers key fob programmed they charged extra....just because they said they had to use their parts....no parts were used...135 for programming. Then charged 19.00 just because? Won't ever extra....just because they said they had to use their parts....no parts were used...135 for programming. Then charged 19.00 just because? Won't ever buy a Ford here....I will go out of state! More
by None
Employees Worked With
Tanya
