KC Used Car Emporium

I'd leave zero stars if I could. My hubby and I found a I'd leave zero stars if I could. My hubby and I found a van here through cars.com so we went to the dealership and looked at a van and test drove. W I'd leave zero stars if I could. My hubby and I found a van here through cars.com so we went to the dealership and looked at a van and test drove. We got the car fax and planned on paying cash anyways. Be aware. This is a cash only/ take it as it is lot. ( they're not like other dealership and make sure they're putting the vehicle on the lot after making sure it's in the best shape. DON Sanders sold us a van, told us all was working well, hubby saw no issues when he test drove it. But....The DVD player Don goated about doesn't work. (How could we have tested that part out right then?) The windshield washer has a hose detached, and the breaks started making very loud noises. We've called the dealership 2 times now and finally my husband talked to Don and all Don could say is "well, it's a cash only no returns dealership!" And so my husband was given a number to a guy in their repairs department but was basically told the same. To top this whole thing off my husband and I were told that the Van didn't have any of original keys to it UNTIL AFTER WE SIGNED THE PAPERWORK. Do not do business with these people. If you do, check. Every. single thing to a T. More

Waste of a lot of money car falling apart and transmission is shot all transactions final buyer beware the staff is very rude and impatient for your money transmission is shot all transactions final buyer beware the staff is very rude and impatient for your money More

Don and Anthony were great to work with they got me a great low payment on my 2008 f150 thanks guys,highly recommend calling don great low payment on my 2008 f150 thanks guys,highly recommend calling don More

Didn't want to sell me the car, they will do it only if I would buy an extra car warranty for 1500$, no thx would buy an extra car warranty for 1500$, no thx More

THE WORST place to purchase a car. I bought my car and haven't drove it for a week yet. It needs new head gaskets, pin holes in my radiator, pinion leak, exhaust leak. I bought the car for $4100.00 and no haven't drove it for a week yet. It needs new head gaskets, pin holes in my radiator, pinion leak, exhaust leak. I bought the car for $4100.00 and now spending $3500.00 to get it fixed! This place is the worst dealership and I recommond NO ONE BUY A CAR HERE!! More

Bought a Death Trap I thought the car was decent car Bought a Death Trap I thought the car was decent car once I test drove it, it was a little shake so my thinking it was because of the tires or the w Bought a Death Trap I thought the car was decent car once I test drove it, it was a little shake so my thinking it was because of the tires or the wheel alignment boy was I WRONG !!!! been having the car since March 16 2021 .. Took the car to be inspected because of the shaking come to find it was alot wrong with the car then I thought (didn't tell me it was a trade in & wasn't inspected) and ended up paying 2500 for the car and the sad part I have two little ones I had to take in this car .. - The tires threading are coming off (one rim is bad) - Tire rod is rubbing against tire ( causing a blowout at any time) - The muffler is leaking exhaust fluid (and rigged) - The gear shift has been glued together - The engine has antifreeze/oil on the bottom of it - The ABS system has been cut - The rotors/brakes was rubbing together on the back tires - Mounts are broken - The transmission has been tampered with - The bottom of the car is rusted badly (in horrible shape) And the crazy thing is I presented all this paperwork and I couldn't get my money back or get a different vehicle but was told they would take a look at that car and make it safe to DRIVE!! And the Owner MIKE was very rude and didn't care that I told him what was going that basically they was putting me and my kids in danger Would Not Recommend to anyone More

Wasn’t very happy about seeing a truck I liked test drove the truck and was told the truck had the wrong price tag on it...seemed kinda fishy so I went somewhere else.. the truck and was told the truck had the wrong price tag on it...seemed kinda fishy so I went somewhere else.. More

Do not buy a car from here. Haven't had the car for 30 days yet and the engine has siezed up. When I called them to see what we could do they just told me to basically screw off and call an attorney and h days yet and the engine has siezed up. When I called them to see what we could do they just told me to basically screw off and call an attorney and hung up. Never using them again and neither should you. Unreliable, untrustworthy, and a rotten company. More

Knowingly sold me a junk car and no refund/ recourse I bought a car here with the belief that an oil leak had been repaired and 3 days after purchase discovered it hadn't. I had to take the car to them t I bought a car here with the belief that an oil leak had been repaired and 3 days after purchase discovered it hadn't. I had to take the car to them twice and they still couldn't fix it. Now the cars engine is blown despite 3 oil changes and perfect maintenance. There is evidence this was a flood car, as there is rust throughout hidden spots in the interior and lines of demarcation on seatbelts. A VIN check came back with a warning that the car was in fact registered to a county in Texas that was flooded by Hurricane Harvey in 2017. Flood damage would explain why the engine performed so badly and then ultimately failed. I bought the car for almost $6,000 and drove it for 4 months now I have no car and a $6,000 setback. The dealership ignored my letter asking for refund and lied when the district attorney attempted to mediate the dispute. They said it was my faulty use of the car and lack of maintenance claiming that I said I never changed the oil! They are deceptive and will take your More

Great dealership Great experience start to finish. Low pressure sales with friendly knowledgeable staff!!! Price was great & better than any comparable dealership I sh Great experience start to finish. Low pressure sales with friendly knowledgeable staff!!! Price was great & better than any comparable dealership I shopped around at. I highly recommend this dealership!! More