KC Used Car Emporium
Merriam, KS
Filter Reviews by Keyword
By Type
Showing 98 reviews
I bought a Silverado 30 days ago. In the 30 days i had it, it went into limp mode 3 times on the highway and the AC blower went out. When i went to fix the blower motor I started fini In the 30 days i had it, it went into limp mode 3 times on the highway and the AC blower went out. When i went to fix the blower motor I started fining signs of a flood. I took over 60 pictures of rusted tracks and bolts under the seat, mud, grass and silt under the carpet, the fuse box caked in hardened silt, water lines on the seat belts and the tags. I contacted the dealership and asked for a refund, and the tried to explain every sign of a flood as a one off scenarios. They did not want to look at my pictures and offered to fix what was wrong. When you have a flooded car, electrical systems can intermittently short out and when they look at it it may not currently show symptoms, and some of these electrical issues can be delayed in showing, so I refused the service and asked for a refund. the dealership was very defensive and dismissive so now I am taking legal action by getting certified inspections, filing a complaint with the Attorney Generals office of Kansas for consumer protection services. I recommend staying away from their deceptive practices. In kansas, it is a dealerships responsibility to know the condition of the vehicles they sell even if the CarFax does not report an issue. Claiming ignorance to the issue does not exonerate them from "wrong doing". More
The dealership has a great selection of older trucks and good condition at very fair prices. I worked with Sean he was great. I forgot the lady’s name in the finance office. She was also great. This is the good condition at very fair prices. I worked with Sean he was great. I forgot the lady’s name in the finance office. She was also great. This is the third Truck that I purchased from KC used car Emporium. I highly recommend looking at them if you’re trying to avoid spending over $50,000 on a truck I typically spend about 10,000 and really like the Truck trucks they’re great. More
Only car lot I will go to due to the fact that their customer service team is amazing. I always use Don with them and he always gets the job done for us customer service team is amazing. I always use Don with them and he always gets the job done for us More
We were not told about any of the things that were wrong with the car until we had to find out things for ourselves such as there was a leak in the window washer fluid line the controls on the steering whee with the car until we had to find out things for ourselves such as there was a leak in the window washer fluid line the controls on the steering wheel for the radio do not work we tried taking it back and they said that’s not part of the deal as there’s a big sign that says all sales final. There was also no rear headrest which they refuse to replace as well. We will never buy from this dealership again More
Sean was so helpful and kind! He was patient with us test driving multiple vehicles until we found the right one! Highly recommend him & KC Used Car Emporium! He was patient with us test driving multiple vehicles until we found the right one! Highly recommend him & KC Used Car Emporium! More


