Joshua Tree Chrysler Dodge Jeep RAM
Yucca Valley, CA
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335 Reviews of Joshua Tree Chrysler Dodge Jeep RAM
The final paperwork was falsified to add two fake charges. I got it rectified but it was not easy and someone at the dealership falsely applied for financing after the fact when I came in pre approve charges. I got it rectified but it was not easy and someone at the dealership falsely applied for financing after the fact when I came in pre approved and with a down payment. Shady business tactics. More
This dealership is back on track to provide the service you deserve. Top notch communication from start to finish (good job Parker). In addition to quality repairs, the new management is in place to develo you deserve. Top notch communication from start to finish (good job Parker). In addition to quality repairs, the new management is in place to develop a consistent service experience. 10 stars if I could give them. I will be back. More
Excellent service even on the weekend when everything was closed, we were financed, with our trade-ins paid off, and got a great vehicle at a fair price. closed, we were financed, with our trade-ins paid off, and got a great vehicle at a fair price. More
The dealership is much closer to my home than any other Jeep dealer, so that is a big factor in my loyalty. I have always found the service personnel there to be friendly and easy to deal with. Jeep dealer, so that is a big factor in my loyalty. I have always found the service personnel there to be friendly and easy to deal with. More
The maintenance team diagnosed the problem and ordered the required replacement part. Also had the tires rotated and oil changes, no issues. the required replacement part. Also had the tires rotated and oil changes, no issues. More
The dealership seems ok from what I was involved with, the vehicle drop off and my description of problems to the service writer went smoothly, although problems arose when I came to pick up the repaired the vehicle drop off and my description of problems to the service writer went smoothly, although problems arose when I came to pick up the repaired vehicle. Without writing a book describing that situation, I'll say for now, I came away with a large feeling of dissatisfaction of the way things were handled on my behalf. I'll gladly write that book on your request. More