Joshua Tree Chrysler Dodge Jeep RAM

All at the dealership were a pleasure to deal with. Parker was great and explained in detail everything regarding the service of the vehicle. He kept us informed of when the parts and service were com Parker was great and explained in detail everything regarding the service of the vehicle. He kept us informed of when the parts and service were completed. Great experience all round More

Super friendly and professional. Exceptional workflow.and convenience. Always service my car there. Feels like family. Exceptional workflow.and convenience. Always service my car there. Feels like family. More

I’ve been going to Chrysler for years and they have the best service in town. best service in town. More

Good work, Friendly service and staff. Everything was explaines and repaires were performed as expected. Everything was explaines and repaires were performed as expected. More

Everyone is so helpful and courteous. The customer service is exceptional! Ray is my favorite and the service desk! If I have any questions he answers without hesitation The customer service is exceptional! Ray is my favorite and the service desk! If I have any questions he answers without hesitation More

Parker was awesome! Great service! My car was done on time and they also offered a shuttle service. Great service! My car was done on time and they also offered a shuttle service. More

Had excellent service, everything was quick easy and efficient. Wonderful experience. I would highly recommend. efficient. Wonderful experience. I would highly recommend. More

I have been around car dealerships in the aftermarket accessories business for over 30 years. I know my way around a dealership, salespeople and how the “machine” operates. From the first minute of walk accessories business for over 30 years. I know my way around a dealership, salespeople and how the “machine” operates. From the first minute of walking in, I was greeted like family, attended to like royalty, and treated as if I mattered. The entire process was pleasant, actually fun, and took about an hour and a half. They even let me joke about how horrible my trade is looked, and put me at ease. THANK YOU ALL SO MUCH! Sincerely, LynEllen Rowan More

The professionalism was poor. I was told I would get phone calls with updates, but I received none. I had to call multiple times throughout the week in order to get any info about I was told I would get phone calls with updates, but I received none. I had to call multiple times throughout the week in order to get any info about the status of my truck. None of the pickup times were accurate. I drove back and forth to the dealership at times they told me it would be ready, only to find out that I wasted gas. I was even given a pickup time on a day that the office was closed. They gave me $160 off of my total bill which was nothing compared to the time and money wasted. The job was supposed to take 1-2 days and it ended up taking 7. I will never use this dealership for maintenance or even purchase a car from there ever again. Anyone that considers it, I will negatively recommend this place. More

I was treated poorly by Nate the serivce manager regrading an on going unresolved service issues. I have been very patient and once I stated my frustrations regrading a lack of communication, I was regrading an on going unresolved service issues. I have been very patient and once I stated my frustrations regrading a lack of communication, I was talked over, threaten, and Accused of threatening due to stating I will return my brand new car back if it's unresolved. I called to find out an update on the part and was told that they are still waiting for it. 20 minutes later they called husband and gave him a different story. I called back regrading the lack of information that was not provided to me and was Attacked with accusations and threats by the service manager Nate. I will not bring my business here and Strongly advice anyone else to take their money elsewhere. More