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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
408 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 408 reviews

December 06, 2024

great attention to customers. well done with star", up date television selection". need newer magazines More

by jamesbraggs1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
terry
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Dec 06, 2024 -

Joseph Buick GMC responded

Thank you for your feedback, James. We appreciate your business and hope to see you again.

December 06, 2024

Always professional! ! Big smiles!!😁 plus making sure everything was done to my satisfaction!! 💯 Just awesome human beings!!❤️ More

by scottgrubb47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Dec 06, 2024 -

Joseph Buick GMC responded

Scott, thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2024

Bought vehicle at night didn’t notice 3 of 4 tires were on their last legs brought car back new tires were installed ! More

by GODFATHER888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas in service helped tremendously
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Dec 03, 2024 -

Joseph Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

December 03, 2024

Typically great service, however yesterday they did not address the muffler sounding sound that occurs while driving the car More

by WDAVIS0028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie
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Dec 03, 2024 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 01, 2024

Joseph Buick GMC is a good dealership to they customer they do a good job. More

by BEVERLY.CARLISLE1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice Dept Assistant manager Ron..
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Dec 01, 2024 -

Joseph Buick GMC responded

We appreciate your business and this review. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Beverly, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

November 29, 2024

Went to Joseph Buick my check engine light came on; I have warranty I didn't have to use it because of some kind of recall, Thank You Buick. More

by RCAMP1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 28, 2024

Friendly and competent. Comfortable waiting area. Quick service. Greeted me as soon as I arrived. More

by JOHNSTEMANN
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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Dec 01, 2024 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, John, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

November 28, 2024

Excellent, I have always brought my vehicle in for service to Joseph Buick GMC since i bought it there in 2017. Always courteous and friendly towards customers. More

by JHESS003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

November 22, 2024

Courtney Gales did an exceptional job and helped meet my needs during my vehicle search More

by JMorton5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Gales
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Nov 22, 2024 -

Joseph Buick GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well with Courtney and truly appreciate your feedback.

November 22, 2024

Upon seeing my vehicle at the dealership Terry called me right away to find out what happened. The truck was looked at right away. Transmission had gone out. Terry thought it would take about a week to get More

by WILLOWFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Fryman
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Nov 22, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Terry here at Joseph Buick GMC. We appreciate your business and hope to see you again soon!

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