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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
374 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 376 reviews

September 04, 2023

I dropped my car off a bit earlier than my scheduled appointment. There was no problem with my doing this. Very satisfied with assistance that I received. More

by MPETTIT1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only dealt with service department and the acct. dept for payment of service.
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Sep 05, 2023 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

September 01, 2023

Always professional and courteous. Service on my cars was at the highest standard. From the body shop to the sales staff. More

by TLCARRIER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
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Sep 03, 2023 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

September 01, 2023

Very nice people. Not sure I understood everything about my vehicle before I left. Love my new car. More

by tammcathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
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Sep 03, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car and please call us if you have any questions regarding your new vehicle! All of us at Joseph Buick GMC are glad to have you as a customer.

August 31, 2023

Didn’t have to wait very long kept in contact with me about the needs for my car More

by MOODYJUSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Aug 31, 2023 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, Justine, we look forward to having you as a valued customer for many years to come!

August 17, 2023

A great experience! ! Everybody is courteous!! It was a very hot Day when we were shopping for cars , so our salesman- John Holland- suggested we go inside!! He then aske More

by Emelda
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Holland-sales
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Aug 21, 2023 -

Joseph Buick GMC responded

Thank you, Emelda, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 08, 2023

William and everyone involved took care of my vehicle very satisfied with there service thx for all your asistance More

by GROSSJG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Aug 10, 2023 -

Joseph Buick GMC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

August 08, 2023

Rick was great & we love the Encore. We were able to test drive a couple cars before making our decision. More

by squinlan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Williams
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Aug 10, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick, and we look forward to working with you again.

August 02, 2023

The folks at Joseph Buick GMC are professional, knowledgeable and genuinely care about their customer’s experience. More

by willrettig
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sander
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Aug 03, 2023 -

Joseph Buick GMC responded

Thank you, Will, for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience!

August 02, 2023

Very helpful and courteous , would recommend everyone to this dealership. My salesman Chris Shelton is awesome!! More

by Bbarrett303
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
Report | Print
Aug 03, 2023 -

Joseph Buick GMC responded

Thank you so much for choosing Joseph Buick GMC! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 02, 2023

Without an appointment these guys fit me in within an hour. Great, courteous, and professional service from everyone involved in my visit. I was even offered a box of cookies on my way out... More

by jdgrant60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Aug 03, 2023 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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