Joseph Buick GMC
Cincinnati, OH
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The service advisor was very friendly and did not treat us like we were crazy about our concerns with our new Buick. We were given a loaner vehicle and our car was fixed and ready the next day. us like we were crazy about our concerns with our new Buick. We were given a loaner vehicle and our car was fixed and ready the next day. More
Good customer service. Well made vehicles. Solid Interest rates and I am very happy with my vehicle. Well made vehicles. Solid Interest rates and I am very happy with my vehicle. More
I will never go back to get service to this location due to the fact my last encounter didn’t go well , I drop my car off I was told I needed this an that basically a new engine with the price I was given to the fact my last encounter didn’t go well , I drop my car off I was told I needed this an that basically a new engine with the price I was given 5, to 6 thousand even tlk to my insurance company, I felt something wasn’t right because they couldn’t produce know paperwork of what my vehicle needs, they held my car 3days I ask for a oil change also didn’t receive nothing, the people tht wrk their was big on me to up the 5 or 6 thousand in cash , because my insurance wasn’t going to cover it until the dealership show proof of the bad part.. an they hung up an try put me in a pickle saying just drive car to it goes out or $, this location keep an eye on ! I took my car to Midas an payed 1,300 which I only had the car I brought from this location had car yr an half an got all my service through them , I wouldn’t spend my money again there until they look into front desk an Mechanics, so be aware people i have my paperwork to post if needed I would like a higher up to review this an reach out to me so his service can be higher rating! More
I’ve always liked Jospeh Buick GMC, but they have made a couple of mistakes with my vehicle at recent visits. I don’t feel as confident or comfortable as I have previously. couple of mistakes with my vehicle at recent visits. I don’t feel as confident or comfortable as I have previously. More
Will was great! He told me to call when my car needed service again. I did just that and he had me come right in and took care of me issue. He even looked at another He told me to call when my car needed service again. I did just that and he had me come right in and took care of me issue. He even looked at another issue and handled it. I'm very appreciative of his attentiveness. More