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Joseph Buick GMC

Cincinnati, OH

4.6
376 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 376 reviews

October 03, 2023

My buying experience was great. My salesman Danny Fluker could not have been better! Finance Manager Kaz Saladin was also outstanding. I would defiantly recommend Joseph Buick GMC t More

by ssica102
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Fluker & Kaz Saladin
Oct 04, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2023

toke my car in to have ac repaired for the third time same problem, the first time I took it in I told them that the noise was coming from under the dashboard but they said it was back evap core wrong it More

by rcox591
Recommend Dealer
No
Employees Worked With
Phil Dorger
Oct 05, 2023 -

Joseph Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 30, 2023

Fast quality work. Advisor kept me informed throughout the process. All my service needs were addressed More

by FOURPLAY71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Oct 02, 2023 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

September 28, 2023

David who took care of me was excellent! A wonderful change for this dealership . But my question is why no retain age of personnel. Been going here since I bought my car. 4 1/2 year More

by LLEEMOE369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David service department 5 star
Sep 29, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback. We appreciate your business and hope to see you again!

September 27, 2023

Easy to schedule service. Oil change, tire rotation and vehicle service performed quickly. Friendly service agents and cashier staff. More

by ieww0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Sep 27, 2023 -

Joseph Buick GMC responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

September 27, 2023

Took a while for someone to greet me upon my arrival. I looked online for the vehicle I wanted before coming. Salesman was not sure about inventory. I was rushed through the sale because the salesman and More

by DTHOMAS1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Oct 01, 2023 -

Joseph Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 25, 2023

It was a very smooth process from beginning to end. More specifically, my salesman - Danny and finance - Patric were extremely knowledgeable and professional. There was never any pressure. More

by timothyglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Sep 26, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team, Timothy. We're glad to hear we delivered such a great experience!

September 23, 2023

Purchased cars and trucks at Joseph Buick GMC. Always a good experience, especially the service department. They are on time, friendly and get it done right. More

by ANDYROGERS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Don't have names
Sep 25, 2023 -

Joseph Buick GMC responded

Thank you, Andy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 21, 2023

Nick and Phil made sure everything was good before leaving the dealership highly recommended.excellent job thank you. More

by Donmoening
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and John, Phil Dorger
Sep 22, 2023 -

Joseph Buick GMC responded

It's great to hear that you had such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

September 21, 2023

The service manager was very kind and solitious. Appreciate his kindness and concern for me. More

by RVOET39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No interaction with any of these people
Sep 22, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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