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Joseph Buick GMC

Cincinnati, OH

4.6
424 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 424 reviews

January 29, 2025

I called and got a repair date quickly. On arrival they gave me a loaner truck to use. They repaired the truck on the same day. Everyone at the dealership and service department were helpf More

by pmiller15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 29, 2025 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 26, 2025

Great place to buy a car. Great salesman and finance guy. We would buy there again More

by butchkim2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt
Jan 26, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2025

Great service with the entire team. Wait wasn't long and they kept me informed on all issues that might need future attention More

by IMAGINECHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy in service 5 star guy
Jan 26, 2025 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

January 24, 2025

Chris the service advisor is awesome ! I pulled he checked me in came out inspected my truck came back in said this is covered by your wheel and rim protection took me to the waiting area More

by COLTWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Chris, Matt Sensel
Jan 25, 2025 -

Joseph Buick GMC responded

It's great to hear that Chris and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 22, 2025

Great service and knowledgeable staff. Made buying a car less stressful. Staff was not too pushy and very patient. More

by twood20006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Sensel
Jan 22, 2025 -

Joseph Buick GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

January 18, 2025

Bought a 2019 F150 pick up for the amount of money it cost. I didn’t think I would need The extended warranty. 600 miles on the vehicle transmission goes out so now I have a $7500 bill. dealership won’t More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 18, 2025

He helped me out with the problems I was having with the transmission I thanked him for all the help More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Joseph Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Buick GMC are glad to have you as a customer.

January 18, 2025

My experience was outstanding! Tommie and Terry were fantastic at helping me with my service today. More

by SONYA M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson and Terry Fryman
Jan 19, 2025 -

Joseph Buick GMC responded

Thank you so much, Sonya, for your kind words for Tommie and Terry and for taking the time to leave us this wonderful feedback!

January 16, 2025

The salesperson was patient, answered all my questions and the finances team was awesome as well. More

by mnj31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

January 15, 2025

Personnel was very friendly. Work was performed on time and completed exactly as expected. Service adviser was able to find me a coupon. More

by MWRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Jan 15, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.