Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
408 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

Directions

By Type

Showing 408 reviews

January 18, 2025

My experience was outstanding! Tommie and Terry were fantastic at helping me with my service today. More

by SONYA M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson and Terry Fryman
Report | Print
Jan 19, 2025 -

Joseph Buick GMC responded

Thank you so much, Sonya, for your kind words for Tommie and Terry and for taking the time to leave us this wonderful feedback!

January 18, 2025

Bought a 2019 F150 pick up for the amount of money it cost. I didn’t think I would need The extended warranty. 600 miles on the vehicle transmission goes out so now I have a $7500 bill. dealership won’t More

by veronawinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Joseph Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 16, 2025

The salesperson was patient, answered all my questions and the finances team was awesome as well. More

by mnj31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Joseph Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Buick GMC.

January 15, 2025

Personnel was very friendly. Work was performed on time and completed exactly as expected. Service adviser was able to find me a coupon. More

by MWRUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Johnson
Report | Print
Jan 15, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 15, 2025

Polite. Took me right away. Didn't fix anything unnecessary. Honored coupons. Gave me date for battery replacement. More

by P48DANNEMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service man's name.
Report | Print
Jan 15, 2025 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 15, 2025

I can just trust them to tell me the condition my car is in and tell me of any upcoming service it may need. More

by MR.RJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 16, 2025 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2025

The service department is always helpful and will get your car in as soon as possible. More

by TKJENNINGS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Jan 14, 2025 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 11, 2025

Quick services with appt. Great consumer support for your needs. Having issues with passenger mirror changes position on rear drive and never goes back to its normal position. More

by HENSONSANDRA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Jan 13, 2025 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Sandra, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2025

Danny was very helpful in answering my questions before we drove two hours to see the vehicle. When we got there, everyone was very nice. The vehicle was started with the heat on. We promptly took the car More

by carey.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Fluker and Cole (I forget his name, but was a salesman and very nice.
Report | Print
Jan 09, 2025 -

Joseph Buick GMC responded

Carey, thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2025

Courtney was incredible to work with! He was down to earth and super accommodating. Our experience was a very refreshing experience. More

by jwardy58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jan 09, 2025 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

1
2
3
...
41