Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jordan Toyota - Service Center

Mishawaka, IN

4.8
40 Reviews
Call Service Center (574) 968-7253

40 Reviews of Jordan Toyota - Service Center

Sort by
July 03, 2025

The service was timely and professional and was a good experience. I would highly recommend to anyone. More

by thomas.sniadecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 29, 2025

Tiara did an excellent job from start to finish. I know she is committed to great customer service. More

by thomaswiesenhahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Jordan Toyota responded

Hi, we are very happy to have provided you with such a positive experience!

June 18, 2025

Fast, efficient and up front with no hidden charges. Will recommend to anyone. Great job Toyota! More

by Williamhooperconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Jordan Toyota responded

Hi, we are very happy we could provide you with a positive experience! Thank you for the recommendation, and have an amazing day!

June 17, 2025

Stacy my service agent is great - very professional and knowledgeable. She’s very understanding of her customers. More

by Jmancini1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy
Report | Print
Jun 19, 2025 -

Jordan Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jordan Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2025

Service done in time, explained thoroughly and there’s no push to add services, just recommendations. The text updates and online features to pay and approve estimates are so helpful! More

by sbeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie
Report | Print
Jun 04, 2025 -

Jordan Toyota responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Jordan Toyota's service was excellent, and Marie Buckley was a very helpful service advisor. More

by karlgking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Report | Print
Jun 04, 2025 -

Jordan Toyota responded

Hi Karlgking, thank you for taking the time to leave a review for us at Jordan Toyota. We're happy we could meet your expectations!

May 23, 2025

Everything went smooth and service rep friendly and knowledgeable place clean and coffee refreshments serve More

by KEBBR549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2025 -

Jordan Toyota responded

Hi, thank you for taking the time to leave a review for us at Jordan Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Jordan Toyota did an excellent job. They set up my appointment and were so fast to follow through with my appointment. I was there about a half an hour More

by blammorocks69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Jordan Toyota responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

It took an hour to do an oil change and they were not busy. The car wash was not working again, so that is disappointing. They now charge a fee to use a credit card which is ridiculous! The service guy t More

by Car guru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
May 16, 2025 -

Jordan Toyota responded

Thank you for your feedback — we understand your concern. The 3% credit card fee simply covers the cost charged by card processors and isn’t something we profit from. It’s becoming more common across the industry, but we know it can still be frustrating. We’re always committed to keeping things transparent and doing our best to earn your trust every step of the way.

May 02, 2025

Had my Toyota RAV 4 in for service today. Received a video from the technician servicing my car explaining what needed to be done and servicing brakes, tires, rotation and oil change. More

by Antyjojo1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie B. Was very helpful
Report | Print
May 09, 2025 -

Jordan Toyota responded

Hi, thank you for taking the time to leave a review for us at Jordan Toyota. We're happy we could meet your expectations! Thank you again for leaving us this response!

1
2
...
4