Sonic Automotive

I worked with Payton and he was terrific! He was extremely professional and a great listener. I had some concerns on why some recommendations were being presented and he provided clear expl He was extremely professional and a great listener. I had some concerns on why some recommendations were being presented and he provided clear explanations while not pressuring me to commit to the repairs. Also, I had a tight schedule that morning of my service and shared with him that I needed to be in and out in no more than 1.5 hours. He got me out the door in just little over an hour. Truly appreciated his attention to my need. More

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This is a very professional service Department. Thomas Iancu was polite & I appreciated him explaining everything that was done for my Rav 4. What a professional Young Man. Always nice to go to J Thomas Iancu was polite & I appreciated him explaining everything that was done for my Rav 4. What a professional Young Man. Always nice to go to Jordan Service w/ the Staff that works together so well. More

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Payton Morgan and Jaime were great. Jaime although being new, tried her best to help. Morgan helped provide a lot of information about the lease end process. Payton was super helpful wh Jaime although being new, tried her best to help. Morgan helped provide a lot of information about the lease end process. Payton was super helpful when my vehicle was being serviced. More

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First time visiting this dealer. Oil change was efficient and service was friendly. Waiting room was cozy and they had snacks! Oil change was efficient and service was friendly. Waiting room was cozy and they had snacks! More

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Payton was very good, kept me informed all time, listened to what l said, want to thank the technician that fixed the seat and console that ziebart messed up. Was there for my 5000 mile Toyota care on my Tac to what l said, want to thank the technician that fixed the seat and console that ziebart messed up. Was there for my 5000 mile Toyota care on my Tacoma. Thanks again for very professional staff! More

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Great customer service. Always updating me during the service process. The wait time for the service is always minimal. Always updating me during the service process. The wait time for the service is always minimal. More

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Up from Florida and my 25 Tundra needed scheduled service. Made the appointment online the day before. When I arrived I was Greeted like an old customer, made to feel welcome and checked in. Service service. Made the appointment online the day before. When I arrived I was Greeted like an old customer, made to feel welcome and checked in. Service was fast, with a repair, software update and the 25k service. I was kept informed the entire time and Stacy was awesome. 10/10 recommend Jordan Toyota Service Department. More

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First time at Jordan Toyota. No high pressure over selling Good turn around time for the work performed No high pressure over selling Good turn around time for the work performed More

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Prices for Service are a tad high but the Customer Service is always good. For example, my 30,000 mile oil change was $702 yesterday. Service is always good. For example, my 30,000 mile oil change was $702 yesterday. More

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customer service was great. He updated me on what was going on as my car was getting serviced. He updated me on what was going on as my car was getting serviced. More

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