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Jordan Toyota - Service Center

Mishawaka, IN

4.7
22 Reviews

22 Reviews of Jordan Toyota - Service Center

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April 02, 2025

Young women representing service department was delightful. I should have gotten her name. I was there 3 1/2 hours for a job projected to take 2 max. She was very attentive and kept checking on my More

by Donut
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Service was super fast, convenient, and thorough. Never have to worry when visiting when Jordan Toyota! More

by shawnwise93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Buckley, Zac Pierce
Apr 02, 2025 -

Jordan Toyota responded

Hello, we're so glad that we were able to go above and beyond your expectations!

March 27, 2025

This was my 1st oil change/service I had on my Toyota, and they were wonderful. Explained everything,answered all my questions. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Mar 29, 2025 -

Jordan Toyota responded

Julie, thank you for taking the time to let us know how we did. We hope you have a great day!

March 21, 2025

Very efficient Communication with client was appreciated Easy to set up an appointment Quick service Friendly employees More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Jordan Toyota responded

Hi there, thank you for taking the time to let us know how we did. We hope you have a great day!

March 20, 2025

We had a buff and shine done. It was done in a timely way and the vehicle emerged as promised. More

by Abergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Jordan Toyota responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 17, 2025

There was only one customer service manager working showed up today, out of I think 4 or 5. She was fantastic!! The rest of them - I can only assume there is a serious issue with upper management if th More

by cuzimdamommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marie
Mar 22, 2025 -

Jordan Toyota responded

Hi there, it is disappointing for us to hear that your experience was anything less than great. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (877) 447-5859 so we can work towards a resolution. We look forward to hearing from you.

March 09, 2025

They do a great job of reminders for service. Also, stay in contact when car is in service so know what is going on. More

by Sharon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana
Mar 12, 2025 -

Jordan Toyota responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

My family has trusted Jordan Toyota for 20 years! 3 generations are driving Toyota’s. Service department always takes great care of our vehicles. More

by Mom B’burg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoebe Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Jordan Toyota responded

Hi there, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Excellent for the great job they perform in service of our cars. I recommend them More

by robertkungu5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiara
Mar 09, 2025 -

Jordan Toyota responded

Robert, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2025

Have always had a good experience with this dealership. Service is good and reps are friendly. More

by Dscarsella55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiara
Mar 09, 2025 -

Jordan Toyota responded

Hi there, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

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