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Jordan Toyota - Service Center

Mishawaka, IN

4.7
34 Reviews

34 Reviews of Jordan Toyota - Service Center

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May 23, 2025

Everything went smooth and service rep friendly and knowledgeable place clean and coffee refreshments serve More

by KEBBR549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Jordan Toyota responded

Hi, thank you for taking the time to leave a review for us at Jordan Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2025

Jordan Toyota did an excellent job. They set up my appointment and were so fast to follow through with my appointment. I was there about a half an hour More

by blammorocks69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Jordan Toyota responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

It took an hour to do an oil change and they were not busy. The car wash was not working again, so that is disappointing. They now charge a fee to use a credit card which is ridiculous! The service guy t More

by Car guru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
May 16, 2025 -

Jordan Toyota responded

Thank you for your feedback — we understand your concern. The 3% credit card fee simply covers the cost charged by card processors and isn’t something we profit from. It’s becoming more common across the industry, but we know it can still be frustrating. We’re always committed to keeping things transparent and doing our best to earn your trust every step of the way.

May 02, 2025

Had my Toyota RAV 4 in for service today. Received a video from the technician servicing my car explaining what needed to be done and servicing brakes, tires, rotation and oil change. More

by Antyjojo1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie B. Was very helpful
May 09, 2025 -

Jordan Toyota responded

Hi, thank you for taking the time to leave a review for us at Jordan Toyota. We're happy we could meet your expectations! Thank you again for leaving us this response!

April 23, 2025

Courteous and professional staff are available at Jordan Toyota. Policy of Credit versus cash was unsettling. More

by Don Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Jordan Toyota responded

Don, we are so pleased you enjoyed your visit to Jordan Toyota!

April 21, 2025

Always very friendly and explains everything recommended. Facility is very comfortable and pleasant for waiting. More

by Studie
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tiara
Apr 23, 2025 -

Jordan Toyota responded

Studie, we are very happy we could provide you with a positive experience! We hope to see you soon!

April 18, 2025

Great staff keep me up to date on progress of repair status very proffesional thanks More

by rogerroy349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Jordan Toyota responded

Roger, we are so pleased you enjoyed your visit to Jordan Toyota! We can't wait to see you again, have a great day.

April 16, 2025

Pleasant. Explained new credit card policy BEFORE service. Reviewed service. Provided printed copy of recommended services and costs so that I could consider t More

by janet.ross43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiara Rice
Apr 18, 2025 -

Jordan Toyota responded

Janet, we are so pleased you enjoyed your visit to Jordan Toyota! We hope to see you soon!

April 14, 2025

We’ve purchased and leased two new and one certified pre-owned Toyota from Jordan over the years and we trusted them with maintaining them as well. That should tell you, we are very happy with Jordan T More

by kyya9.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Pierce
Apr 16, 2025 -

Jordan Toyota responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2025

Staff is professional and friendly. I waited for the 10,000 mile check up. My Rav4 was completed in less than an hour. Thanks! More

by Kirin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiara Rice, there was another person but I don't remember her name,
Apr 15, 2025 -

Jordan Toyota responded

Kirin, we are so happy to read such a great review about Jordan Toyota! We can't wait to see you again, have a great day.

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