Jordan Toyota

My family has trusted Jordan Toyota for 20 years! 3 generations are driving Toyota’s. Service department always takes great care of our vehicles. 3 generations are driving Toyota’s. Service department always takes great care of our vehicles. More

Excellent for the great job they perform in service of our cars. I recommend them our cars. I recommend them More

Have always had a good experience with this dealership. Service is good and reps are friendly. Service is good and reps are friendly. More

Tiara was awesome! She greeted me by name and took great care of me. I understood what my vehicle needed and why. She greeted me by name and took great care of me. I understood what my vehicle needed and why. More

Great experience. Great to work with. Second new Rav 4 we purchased from this dealership. Everyone is very helpful, polite and professional. You are very well taken ca Great to work with. Second new Rav 4 we purchased from this dealership. Everyone is very helpful, polite and professional. You are very well taken care of. More

Patrik was very helpful. The business manager did a good job. FYI we also stopped at Hyundai but their salesman was not professional. This was one reason we bought a Toyota. The business manager did a good job. FYI we also stopped at Hyundai but their salesman was not professional. This was one reason we bought a Toyota. More

Very kind to the customers, especially Andrew Watson and other staff as well. Very nice facilities other staff as well. Very nice facilities More

Last week my 14 month old RAV4 Hybrid battery died in my garage... so dead that I could not jump it my self. Toyota Assist rescued me long enough until morning so that I could drive it to my dealer Jordan. garage... so dead that I could not jump it my self. Toyota Assist rescued me long enough until morning so that I could drive it to my dealer Jordan. Without an appointment they told me to get it in ASAP. They went above & beyond locating a battery and retrieving it from 90 miles away. By the end of that day it was installed. The shuttle service drove me home & back to Jordan as I needed. This is the first time I needed the shuttle and the first time my visit wasn't just routine maintenance. I felt listened to and completely accommodated. Several service associate in many positions checked in with me. Excellent attention even though they were quite busy. Issue resolved. More

I go to Jordan Toyota because they have a reputation for providing quality service that is a tier above anyone else in the area. Staff is knowledgeable, work is thorough, service is quality and prompt. Sche providing quality service that is a tier above anyone else in the area. Staff is knowledgeable, work is thorough, service is quality and prompt. Scheduling practices are organized and efficient, pricing is on-par with most dealers in the area. My only complaint is a tendency to upsell services and/or replacement items prematurely, which is why I’m giving three stars. Several times I have visited and had service advisors recommend services or replacement items that have been done very recently and do not need to be performed again or replaced at that time. These items are deceptively listed as “critical” condition, as in needing service or replacement immediately, when in reality they have several thousand miles, if not tens of thousands of miles, of life left in them before action is required. This is not a problem for someone who is mechanically inclined and understands when the recommendations being made are overkill and not yet needed. However, my grandmother (and the majority of customers) would not know the difference, and simply end up paying for services that they simply do not need. Would I recommend to my grandmother? No. Would I recommend to a friend? Yes, but consider a second opinion before paying for additional service recommendations if you are not mechanically inclined. More

Pleasant experience over all. No pressure. Purchased the vehicle I wanted not something that was pushed on me. Everyone at Jordan was a pleasure to work with. No pressure. Purchased the vehicle I wanted not something that was pushed on me. Everyone at Jordan was a pleasure to work with. More