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Jordan Toyota

Mishawaka, IN

4.8
201 Reviews
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920 E. Jefferson Blvd.

Mishawaka, IN

46545

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Showing 201 reviews

July 01, 2026

Service was performed on time at a reasonable price. The service advisor was friendly and professional. The waiting area is very pleasant. More

by lmacmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Gildea
Jul 03, 2026 -

Jordan Toyota responded

Glad to hear the visit went smoothly from start to finish.

June 26, 2026

Great customer service. Always updating me during the service process. The wait time for the service is always minimal. More

by pehosler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac
Jun 27, 2026 -

Jordan Toyota responded

Glad to hear the service visits have been smooth and efficient. We appreciate you continuing to trust us with your vehicle.

June 25, 2026

Up from Florida and my 25 Tundra needed scheduled service. Made the appointment online the day before. When I arrived I was Greeted like an old customer, made to feel welcome and checked in. Service More

by Rjfmail2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy
Jun 27, 2026 -

Jordan Toyota responded

Stacy and the rest of our service team will be glad to hear this. We appreciate the recommendation and hope to see you next time you're in the area.

June 23, 2026

I would purchase from this dealership again, and I would make sure Shawndel is my salesman again. I would recommend him to anyone. He was supportive, but never pushy. He helps you make the decision that is More

by brandonmiller157
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawndel Gordon
Jun 27, 2026 -

Jordan Toyota responded

Shawndel will be glad to hear this, and we're grateful you took the time to share it. We look forward to seeing you again when you're ready for your next vehicle.

June 17, 2026

They were very polite and helpful in explaining what was going to be done to my car. More

by khal.tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Jun 20, 2026 -

Jordan Toyota responded

Thank you for sharing. We believe keeping customers informed throughout the process makes for a better experience all around.

June 17, 2026

First time at Jordan Toyota. No high pressure over selling Good turn around time for the work performed More

by cspoplawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy
Jun 20, 2026 -

Jordan Toyota responded

Welcome to Jordan Toyota. We appreciate the feedback and hope to see you again for your next service.

June 16, 2026

All the staff at Jordan Toyota were amazing. They turned an absolutely miserable experience into a positive one. They worked to get my payments where they had to be. Shout out to Shawndel, aw More

by daybrec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawndel, Kevin, Patrick.
Jun 18, 2026 -

Jordan Toyota responded

The team at Jordan Toyota will be glad to hear this, and we'll be sure to pass along your kind words to Shawndel. We appreciate you choosing us and hope to see you again down the road.

June 12, 2026

Knowledgeable service team from top to bottom. Identified problem and fixed on a timely fashion. More

by Edstacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Jun 14, 2026 -

Jordan Toyota responded

Thank you for the positive feedback about our service team. We're glad we could resolve the issue efficiently for you.

June 12, 2026

I like that each client get an individual person to work with them. I loved the personal touch! More

by terriecksteinrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton
Jun 13, 2026 -

Jordan Toyota responded

Thank you for recognizing our personalized approach. We're glad you had a positive experience with us.

June 11, 2026

Prices for Service are a tad high but the Customer Service is always good. For example, my 30,000 mile oil change was $702 yesterday. More

by connjames32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonic Automotive
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payton
Jun 12, 2026 -

Jordan Toyota responded

We appreciate your feedback about our customer service team. Please give us a call to discuss your service experience in more detail.

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