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Jones Ford Wickenburg

Wickenburg, AZ

3.8
62 Reviews

555 East Wickenburg Way Suite A

Wickenburg, AZ

85390

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62 Reviews of Jones Ford Wickenburg

August 30, 2017

Went shopping for a car - had very negative experience I took a family member shopping for a Ford vehicle. My husband and I are Ford retirees and have purchased NOTHING but Ford vehicles for the last More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron, Erica Slone, Rex Shafer
Sep 12, 2017 -

Jones Ford Wickenburg responded

Elaine, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. Sincerely, The Jones Ford Wickenburg Team

July 23, 2017

BEWARE DISHONEST DEALERSHIP Beware dishonest dealership Bait and Switch. I drove four hours round trip to purchase a vehicle which I put a deposit down. When I arrived at the dea More

by josh shellman
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Brett Mclean
Jul 24, 2017 -

Jones Ford Wickenburg responded

Josh, we appreciate your feedback about our dealership. As you know, the double charge was accidental and you were refunded for that amount in full. The initial vehicle you inquired about and were sent photos of and put the deposit on was in stock at the time you came in and it was actually the second vehicle you expressed interest in that had been sold. We’re sorry that things didn’t work out for you and hope that you will reach out to us if you have any questions. Sincerely, The Jones Ford Wickenburg Team

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