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Jones Ford Wickenburg

Wickenburg, AZ

3.8
62 Reviews

555 East Wickenburg Way Suite A

Wickenburg, AZ

85390

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62 Reviews of Jones Ford Wickenburg

November 25, 2017

Very courteous people an good service I have had great service and the personal at Jones Ford, Wickenburg have been great to work with no hassle just good honest people. I will recommend t More

by DUANE Grooms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service
November 22, 2017

Oil change and brakes. Thank you Jones Ford for addressing the issues with my Jeep that I was not aware of. I heard some squealing by my back tires and thought it was sand i More

by drichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Writer Brent
November 22, 2017

Outstanding service! I was taken care of immediately and kept aware of the progress. I appreciate the friendlyness of all the service staff. Thank you so much. More

by Norrander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
November 20, 2017

Jones Express Lube Always an excellent experience!Very honest and great pricing on all services.I have absolutely no plans of taking my vehicle anywhere else!!!Thank guy More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL.
November 18, 2017

Prior experience good. This one not good. I was informed that my towed in 2006 Ford Expedition required a replacement battery cable harness. Originally I was told the price for the part would More

by Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn - service representative
November 17, 2017

Fast Lube Oil Change Decent place to get your oil changed. Also had a brake job done at a very reasonable price. Mike the Service Manage is awesome, he’ll make sure you l More

by jbs3150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Mike at Fast Lube
November 01, 2017

Oil and tire rotation on my 1 ton truck, price and service e Very good service, great price, I'll be back, oil and tire rotation , also had them check the ball joints, called me when it was ready, very happy More

by Gus Neumann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
November 01, 2017

Confused by pricing and advertising Offered a 39.95 oil change but once I arrived it went up to 100.73! I took my concerns to the management along with my offer and they agreed to make t More

by Timmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and David
October 20, 2017

The pricing and timing of service on our Mazda 3 was great We have always appreciated Shorty and the other service employees being completely honest with us about what service on our car would cost, and the le More

by Beth and Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shorty
September 12, 2017

LIES ....Dishonest Salesman Did my credit app over the phone i didnt want to drive 50 miles to get denied ..I spoke to Carlos on the phone and he called me back and assured me i More

by Bill C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos and Sean
Sep 13, 2017 -

Jones Ford Wickenburg responded

Bill, thank you for taking the time to submit a review and to let us know about your experience. Our customers are our top priority and its discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, The Jones Ford Wickenburg Team

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