Jones Ford Verde Valley - Service Center

I brought my 2024 Maverick in for it's first service and had a great experience I love working with these people. What a pleasure from sales to service and parts. Well done! had a great experience I love working with these people. What a pleasure from sales to service and parts. Well done! More

Jones Ford service department in the Verde Valley is top notch! The staff is very friendly and they go above and beyond to make sure all customers are comfortable. I'm very particular when it comes to servi notch! The staff is very friendly and they go above and beyond to make sure all customers are comfortable. I'm very particular when it comes to servicing my F-450. The service department takes the time to go through everything that was checked and shares all information and paperwork. I Highly Recommend Jones Ford of the Verde Valley. Tony Valenzuela More

Always get the best service possible when I take my vehicle in for service thanks vehicle in for service thanks More

Excellent service when I was having issues with losing power on my Ford Escape. Damian was kind, professional and very helpful. I love the pick up and drop off option! I could get the service I needed and power on my Ford Escape. Damian was kind, professional and very helpful. I love the pick up and drop off option! I could get the service I needed and not have to miss a day of work. Than you Megan! I hope this great option continues and I will always go to Jones Ford for my vehicle needs. More

Happy to have them service my car. Good, friendly, helpful people. I find them reliable and willing to give you their attention to whatever needs to be done, recalls & all. Good, friendly, helpful people. I find them reliable and willing to give you their attention to whatever needs to be done, recalls & all. More

I received a letter from Ford regarding a software glitch in the emissions system of my truck. I called, got an appointment about 2 weeks out. I showed on time, they took the truck and in an hour the probl in the emissions system of my truck. I called, got an appointment about 2 weeks out. I showed on time, they took the truck and in an hour the problem was resolved. I singed a couple of papers and was out the door. All in all, painless. More

Long time Ford buyer. I was just passing through and needed help. Best service ever. Super nice people. Wish they were based in Denver. A+ needed help. Best service ever. Super nice people. Wish they were based in Denver. A+ More

I have had my 2017 Ford Escape serviced here twice. No complaints. Staff was very friendly. Dealership was very clean. Not much more to say other than that. complaints. Staff was very friendly. Dealership was very clean. Not much more to say other than that. More

Bought a 2020 F-350 Lariat DRW Diesel. The truck is fabulous. Our salesman, Larry Parker, was knowledgeable and patient. Only disappointment was through Ford on their discount for veterans. I was info fabulous. Our salesman, Larry Parker, was knowledgeable and patient. Only disappointment was through Ford on their discount for veterans. I was informed I was not eligible because it had been more than two years (50 to be exact) since the military. Not sure I understand that policy. More

In 65 years of driving and owning a lot of cars andhaving to deal with dozens of dealerships, Jones Ford is at the top of my list. The GOOD list. They have always been a personal proffesional service, t to deal with dozens of dealerships, Jones Ford is at the top of my list. The GOOD list. They have always been a personal proffesional service, they work wiith me for what "I" want and take care with my car, a '08 SHELBY GT500 Convertible w/20k miles. I get to talk directly with the Technichan Mechanic directly, Joe, he understands what I want and is dilligent in his repairs and service. I have not had such a personable experience with ANY other dealrship. Billy, the Service rep is a jewel, she goes out of her way with communications so that there is no miss-understandings, she knows her buisness and shines in 'service'. It is always refreshing to find anyplace Service Oriented to actualy be SERVICE Oriented!!! There has never been any pressure as felt in so many other dealerships, They are honestly there to get the job done without a worry, I trust them with my Special vehical and also the F150 4x4 Supercab. It was such a pleasure to find such a place here near Cottonwood,Az. L K Tuttle, PE More