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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
52 Reviews

52 Reviews of Jones Ford Shallotte- Service Center

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August 19, 2024

Very nice and friendly staff and always very helpful. I always get an appointment when needed and if something simple I can just stop by and they will help me. Had a problem with drivers side back wind More

by criabi29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jones Ford Shallotte responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2024

Always have a pleasant experience at jones ford The service department is the best one I’ve dealt with in the area More

by allphasecontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 16, 2024

I was impressed with Jones Ford service dept, especially when I forgot an item that was needed to complete my service, they were able to fit me in the next day. Other dealerships it would have been a week a More

by nurseling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 16, 2024

Service appointment was quick and easy to book. Just needed a tire rotation and they also checked out a noise on the rear tire More

by fgatta11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

August 11, 2024

Team was prompt, polite and professional. All service requests were handled and vehicle was clean after service More

by pahoy30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jones Ford Shallotte responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 07, 2024

Prompt and efficient service, good communication. This was my first experience with Jones Ford Service and I do not hesitate to recommend them. More

by JSCOTT93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2024

always provide the best service weather it be in the service department or the sales department More

by ektds1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jones Ford Shallotte responded

Hi, we appreciate your feedback! Safe travels!

July 31, 2024

Buying our cars from jones ford also meant their service department. Keep up the good work More

by sarafromva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jones Ford Shallotte responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 31, 2024

Jones Ford helped me with everything I needed and they were very easy to work with. More

by jasonmarshburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Jones Ford Shallotte responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 22, 2023

Great service, and personalized attention to my needs. Work needed was performed in a timely manner and my truck was clean when I picked it up. More

by bsmazer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
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