Kevin McFadden

Jones Ford sent their mobile van out to do a recall on our Escape. They also did a maintenance check while the software update was being installed. Great service our Escape. They also did a maintenance check while the software update was being installed. Great service More

by LYNN.HARBOLD Verified Customer Verified Customer

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We appreciate the communication from the service dept. Kevin kept in contact with us at every step. Kevin kept in contact with us at every step. More

by lisadanielbridges Verified Customer Verified Customer

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The repair, which was a long block replacement, was completed in very little time! Christina kept me informed of the status the whole time, which I greatly appreciated. completed in very little time! Christina kept me informed of the status the whole time, which I greatly appreciated. More

by 1chuckmoon Verified Customer Verified Customer

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I would give them a 5 but they advertise on their website that they offer a military discount for tires but DO NOT HONOR their advertisement. After I brought it to their attention they still did not remove that they offer a military discount for tires but DO NOT HONOR their advertisement. After I brought it to their attention they still did not remove it from the site. More

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Jones Ford is very professional in every sense of the word. They were very responsive and did a great job. word. They were very responsive and did a great job. More

by rehogan57 Verified Customer Verified Customer

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Easy to make appointment. Ran on time Staff was polite and thorough. Work completed as requested Ran on time Staff was polite and thorough. Work completed as requested More

by katnewfz Verified Customer Verified Customer

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Jones Ford service center is second to none. Always excellent experience. Fast and friendly. Thank you! Always excellent experience. Fast and friendly. Thank you! More

by ballasgna Verified Customer Verified Customer

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great experience, service performed on time and received honest feedback regarding the needs of the vehicle. honest feedback regarding the needs of the vehicle. More

by B37 Verified Customer Verified Customer

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Service was quick and complete, with a proper solution to my main problem. Thanks guys my main problem. Thanks guys More

by jvanfire Verified Customer Verified Customer

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Oil change appt was easy to book, prompt service when I arrived, and persons were friendly arrived, and persons were friendly More

by glembo61 Verified Customer Verified Customer

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