Back

Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
52 Reviews

52 Reviews of Jones Ford Shallotte- Service Center

Sort by
September 26, 2024

Awesome group of salespeople. Always take outstanding care of us. Always a pleasure working with them. More

by mandm102398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

September 20, 2024

Good hometown Ford dealership in Shallotte. Nice cars, trucks, suvs, and with a good maintenance department. More

by aaron.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 16, 2024

Took 2 hours for oil change and simple 5000 mile xx up…NOT good service timing More

by causeysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Service and parts department are very customer oriented. The ladies in the office are awesome! More

by dave9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 11, 2024

Got the truck home and there were oil drops in the driveway. Tried to call the dealership but could never get a human to talk to. It took two days for the dealer to return my call and check out the Br More

by 23 Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

This was my first time there , I thought everything went very smoothly .the writers were very courteous and professional More

by Pandrfantasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Jones Ford Shallotte responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

What can I say, they are great from the Service Tech to all the mechanics that work on my Truck. They are all GREAT 👍 ON More

by konradreinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know all the names of the mechanics, but they are Great Too !!
Sep 08, 2024 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 06, 2024

Took care of my recall. Very professional. Happy with Jones Ford service and service personnel. More

by PBROSS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Easy to deal with great service department a clean showroom And a nice selection of vehicles More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Jones Ford Shallotte responded

Hi Rick, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2024

Christina very knowledgeable & fast she know what she is doing, she’s understanding. Excellent customer service. More

by erbglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
4