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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
52 Reviews

52 Reviews of Jones Ford Shallotte- Service Center

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October 17, 2024

Very professional easy to talk with kept everything on time answered my questions and gave me options on new tires. More

by GLS28420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

They were able to get me into the shop on very short notice right before I headed out of town. They fixed the issue and I was able to travel. It was greatly appreciated More

by JIMAHRENS.SOUTHPORT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Very convenient and fast. Staff was very nice and helpful. I will definitely use this dealership again. More

by mt944tcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I had a water leaking into the cab and I took it in to have it checked. I received a loaner truck and they fixed the leak the same day. Very happy with service and the price. More

by dalelyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Paschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

A dedicated team that works well together to care for our needs. They are very professional and understanding. Thanks More

by happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Great service . Great Shallotte Dealership. No waiting if you have an appointment, they were right on time to take care of the problem. Service with a Smile ! More

by babyblues63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
October 03, 2024

Chris in Service was a pleasure to work with. When the loaner vehicle was not acceptable to my wife, he had an employee take us home and someone delivered the car to our house the next day. Exc More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Jones Ford Shallotte responded

Hi Bill, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

October 03, 2024

The entire dealership is a professionally run business and is small enough to care and big enough to meet all our family needs. Great job and thanks More

by happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Jones Ford Shallotte responded

Hi Happy, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2024

I live in calabash a little bit far but the service you are doing is the best. Thank you all. More

by ALBERTOPEDREROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

September 30, 2024

Excellent service! Friendly staff, quick turnaround, and my car runs perfectly. Highly recommend this place. More

by hblack28467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jones Ford Shallotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jones Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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