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Jones Ford Shallotte- Service Center

Shallotte, NC

4.6
62 Reviews

62 Reviews of Jones Ford Shallotte- Service Center

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November 14, 2024

Timely appointment and kept me updated on what was found during my oil change and tire rotation More

by cvdrive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jones Ford Shallotte responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

November 11, 2024

Great job by everyone, should not make people do more words than they want to. More

by dufferdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Dufferdon, thank you for leaving such a great review and high star rating!

November 08, 2024

Great customer service and good work on my vehicle. Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up More

by martysurf83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jones Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 08, 2024

Nice clean easy to get to location. Always fast car service and good customer service. More

by mollyoctavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

We appreciate your feedback of our Staff's outstanding service!

November 07, 2024

great family run business! thanks and we choose Jones Ford first. They can do it all including new tires at competitive prices More

by happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Hi Happy, thank you for taking the time to leave a review for us at Jones Ford. We're happy we could meet your expectations!

November 06, 2024

They do everything they promised. Always have a great experience at at Jones Ford. Very happy. More

by CRG5531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

We are happy we could make your experience a positive one!

November 04, 2024

All the staff II have encountered have been excellent ar Jones Ford . From sales to service lihas been a pleasure to work with. all of them . More

by CCIRILLO1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

We are so pleased you enjoyed your visit to Jones Ford!

November 04, 2024

Great, and timely service! Department needs updating though, as does the entire facility. However, I would not go to another dealership in NC or SC. Family run, fair and hone More

by leo.mcardlejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

We appreciate your feedback of our Staff's outstanding service! Leo, your wonderful feedback and rating mean a lot to us.

November 02, 2024

I had both of my vehicles serviced at Jones Ford and the Service Advisor (Christina) was outstanding to work with. She provided consistent communication throughout the process. She is very knowledgeable and More

by JIM.NITRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Jim, we are very happy we could provide you with a positive experience!

November 02, 2024

Very pleased, great people to deal with. We would recommend them to everyone, exceptional service! More

by markwolford4917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Thank you for your feedback! We're thrilled to hear that you were very pleased with our service and found our team great to deal with. Your recommendation means a lot to us. We strive to provide exceptional service to all our customers, and your positive comments are greatly appreciated. If there's anything specific we can improve on to make your experience even better, please let us know. We look forward to serving you again!

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