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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
82 Reviews

82 Reviews of Jones Ford Shallotte- Service Center

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February 06, 2025

Excellent and timely service. Friendly employees with professional attitudes. Will go there for my future ford service More

by vamudder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2025 -

Jones Ford Shallotte responded

Hello Vamudder, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 31, 2025

It would have been 5 stars if service returned messages. All service performed satisfactory. Will return. More

by wallerdwayne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 30, 2025

Jones Ford’s service department is by far the best I’ve ever dealt with. I will continue to use them and would not even think about taking my truck elsewhere for service. More

by Tom M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2025 -

Jones Ford Shallotte responded

Hi Tom, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Feb 04, 2025 -

Jones Ford Shallotte responded

Hi Tom, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 20, 2025

Jones Ford has the best service department! Very quick service and quick appointment time! Christina is the best to work with! More

by gpmarshburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2025

They were very easy to deal with and were quick to get appointment to get my vehicle in to be serviced and they are very nice More

by susie20111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Jones Ford Shallotte responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2025

Chris Nealy is the absolute best service manager I have ever encountered. Thank you so very much!! He’s amazing. More

by wag2065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Jones Ford Shallotte responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

Dealership is always professional and knowledgeable about products and services. Work is performed on schedule. More

by carneyjamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 14, 2025

ALWAYS GREAT SERVICE! !! HIGHLY RECOMMENDED!! They were very professional and performed great quality work to my vehicle. Very trust worthy!! More

by rbgore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Jones Ford Shallotte responded

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

January 09, 2025

All around professional experience. They got me in and out as promised. The waiting area was comfortable. More

by frankboate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Jones Ford Shallotte responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

I needed to make sure my car was good and safe, so I called Jones Ford. They got me in immediately and made sure everything was good. their service is friendly and professional. More

by info@johndaly.tv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Jones Ford Shallotte responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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