Jones Ford Shallotte- Service Center

I had both of my vehicles serviced at Jones Ford and the Service Advisor (Christina) was outstanding to work with. She provided consistent communication throughout the process. She is very knowledgeable and Service Advisor (Christina) was outstanding to work with. She provided consistent communication throughout the process. She is very knowledgeable and courteous. I would recommend Jones Ford to my friends. More

I have bought a lot of cars from a lot of dealers. Jones is the best sales and service I’ve ever experienced. And I LOVE my MME. Jones is the best sales and service I’ve ever experienced. And I LOVE my MME. More

When I bought my vehicle I purchased a maintenance plan. Every time I bring in my vehicle for an oil change they don’t rotate the tires. With synthetic oil, the oil needs to be changed at the same interval Every time I bring in my vehicle for an oil change they don’t rotate the tires. With synthetic oil, the oil needs to be changed at the same interval of mileage as the tire rotation . I don’t have to say change the oil filter when you change my oil, so why when I have paid for the maintenance plan and have the tires rotated with each oils change do I need to ask and then stick around another 90 minutes for them to rotate the tires? More

Had an electrical problem with my f-150. Drove it there and they squeezed me in between schedule appointments. Got it back faster than expected. Christina and Kevin were great with my techni Drove it there and they squeezed me in between schedule appointments. Got it back faster than expected. Christina and Kevin were great with my technical questions. Love my truck. More

the service was very good, and I did not wait to long, Ford is the best. Ford is the best. More

My 2005 Ford F150 Lariat has been maintained at Jones Ford since 2010. It runs and drives great. Ford oil is the only oil I ever use. Most replacement parts are Ford parts. If I ever decide on a new tr Ford since 2010. It runs and drives great. Ford oil is the only oil I ever use. Most replacement parts are Ford parts. If I ever decide on a new truck it will be a Ford from Jones Ford. More

Great folks,great folks,great folks, awesome folks. I wish every I went treated me as well as the people at Jones ford. I wish every I went treated me as well as the people at Jones ford. More

The dealership was very professional and quick in the buying process and oil changes are great! buying process and oil changes are great! More

Did not fix the problem I have. Cannot get to talk to anyone, left messages and no one will return calls. Paid cash for this 2024 Maverick, have purchased other new vehicles at Jone Cannot get to talk to anyone, left messages and no one will return calls. Paid cash for this 2024 Maverick, have purchased other new vehicles at Jones Ford as well but this will be my last. More

On time and quick service . people at service center polite and friendly. Will use as much as possible. people at service center polite and friendly. Will use as much as possible. More