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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
82 Reviews

82 Reviews of Jones Ford Shallotte- Service Center

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February 28, 2025

The service is the best Kevin and Chris were very helpful 🤓They helped my Truck problems resolved 🤓 More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

February 28, 2025

Great service I am very pleased will return for future service keep up the good work More

by lauraldean123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Mar 05, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 26, 2025

Kevin was really helpful. he didn't pressure me and Kevin was really Nice to me help me pick the things for bronco. More

by mdkuse2could@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Jones Ford Shallotte responded

Hi, we're so happy we were able to help you out! We hope to be of service to you again! Take care!

February 25, 2025

Everyone we dealt with was friendly and professional. Vehicle was serviced in timely manner and we were contacted when completed. More

by FISHGIRL1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

February 19, 2025

Always happy with the work done on our car and trucks will always use Jones Ford More

by CDWILKERS
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris always goes out of his way to help
Feb 23, 2025 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Jones Ford for all your vehicle needs! Take care!

February 17, 2025

The service was really great and everyone was so helpful. Buying our car at Jones Ford was wonderful and am so glad that we did. More

by clopez32
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 17, 2025

My service experience at Jone’s Ford today was very good. Christine and Chris solved my problem with a new battery replacement. Good customer service while being very courteous! More

by W.CROWELL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 13, 2025

Kevin was very helpful my truck problems were not fixed I was misled about my bumper to bumper warranty and it appears that I waited 2400 dollars ! More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Very professional. Very relatable. Very nice to customers. Very nolegable. I would definitely recommend them. More

by rhayes5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jones Ford Shallotte responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 06, 2025

Excellent service; got an appointment right away as well. Friendly and professional environment and work done in a timely manner. More

by NCBEACHGIRL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

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