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Jones Ford Shallotte- Service Center

Shallotte, NC

4.7
89 Reviews

89 Reviews of Jones Ford Shallotte- Service Center

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April 09, 2025

Consistent, delivers great customer service and professionalism at all levels. This dealership takes care of all the needs of my vehicles. More

by djvcvega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

There is never a problem when I go to Jones Ford for service. Don’t have to wait very long. More

by swlewisiii72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Very pleased with the service and the honest communication, Kevin called and communicated professionally advise brake replacement was not needed at this time. More

by TCJNSEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Very friendly and courteous service from Jones Ford. We bought the car from them and have been pleased with everything! More

by dsworrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

very good for keeping in touch. all of the people are very friendly and helpful. More

by gjmeade
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

My service experience was excellent. Prompt and friendly. I would highly recommend Jones Ford for sales and service. More

by jscasey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2025

Good service and good people! I bought my car from them as we! Very honrst More

by dellisbinder
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Kevin was great, service was timely and well done. Everyone was very polite and professional. More

by PETERTHECONSIDERABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

My service experience was excellent. Prompt and friendly. I would highly recommend Jones Ford for sales and service. More

by LWESTLEY1223
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

The service is the best Kevin and Chris were very helpful 🤓They helped my Truck problems resolved 🤓 More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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