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Jones Ford Shallotte

Shallotte, NC

4.8
152 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
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2410 Ocean Highway West

Shallotte, NC

28470

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Showing 152 reviews

October 28, 2024

The dealership was very professional and quick in the buying process and oil changes are great! More

by michopkins1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service!

October 25, 2024

excellent service very pleased with Jones Ford Chris is an excellent sales men also Jason made the process seamless highly recommend Jones for More

by dittod64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your stellar review!

October 23, 2024

The enormous value the Jones Ford experience delivers keeps me a loyal customer, thank you. More

by Steven Brady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Steven Brady, thank you for your wonderful response to the quality of service our Staff provides!

October 22, 2024

Jason Morgan was awesome, everything went very smooth. Everything went just like I was told it would be. More

by jimhaleiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Galey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Paschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Thank you for your wonderful response to the quality of service our Staff provides! Jim, we're pleased to hear everything was completed to your satisfaction!

October 19, 2024

On time and quick service . people at service center polite and friendly. Will use as much as possible. More

by earnheartsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jones Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

October 19, 2024

Did not fix the problem I have. Cannot get to talk to anyone, left messages and no one will return calls. Paid cash for this 2024 Maverick, have purchased other new vehicles at Jone More

by francesmelton
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Marshburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered. Your feedback is important, and we are committed to resolving this issue promptly. Please reach out to us directly at 910-754-4341 so we can address your concerns and ensure your satisfaction. We value your loyalty and hope to have the opportunity to make things right.

October 17, 2024

They were able to get me into the shop on very short notice right before I headed out of town. They fixed the issue and I was able to travel. It was greatly appreciated More

by JIMAHRENS.SOUTHPORT
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

October 17, 2024

Very professional easy to talk with kept everything on time answered my questions and gave me options on new tires. More

by GLS28420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2024

They were great to work with. We bought two cars in one day. Hope the service department going to be as good if we have to go back. More

by njpowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2024

Very convenient and fast. Staff was very nice and helpful. I will definitely use this dealership again. More

by mt944tcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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