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Jones Ford Shallotte

Shallotte, NC

4.7
94 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
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2410 Ocean Highway West

Shallotte, NC

28470

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Showing 94 reviews

September 26, 2024

Awesome group of salespeople. Always take outstanding care of us. Always a pleasure working with them. More

by mandm102398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jones Ford Shallotte responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

September 20, 2024

Good hometown Ford dealership in Shallotte. Nice cars, trucks, suvs, and with a good maintenance department. More

by aaron.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 16, 2024

Took 2 hours for oil change and simple 5000 mile xx up…NOT good service timing More

by causeysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Service and parts department are very customer oriented. The ladies in the office are awesome! More

by dave9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 11, 2024

Got the truck home and there were oil drops in the driveway. Tried to call the dealership but could never get a human to talk to. It took two days for the dealer to return my call and check out the Br More

by 23 Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

This was my first time there , I thought everything went very smoothly .the writers were very courteous and professional More

by Pandrfantasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Jones Ford Shallotte responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

What can I say, they are great from the Service Tech to all the mechanics that work on my Truck. They are all GREAT 👍 ON More

by konradreinis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know all the names of the mechanics, but they are Great Too !!
Sep 08, 2024 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 06, 2024

Took care of my recall. Very professional. Happy with Jones Ford service and service personnel. More

by PBROSS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

I am a repeat customer. I have found the sales and service team to be friendly and professional. Ford is a quality vehicle and Jones Ford meets my expectations. More

by KARENCURLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave a review for us at Jones Ford. We're happy we could meet your expectations! Thank you again for choosing Jones Ford, and we hope to see you again soon!

September 02, 2024

Start to finish the whole Jones team was great to deal with. Not often does the dealership and client feel happy at the end of transition. More

by Geo.fay2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service Thanks again for your business! Take care! !

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