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Jones Ford Shallotte

Shallotte, NC

4.7
137 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
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2410 Ocean Highway West

Shallotte, NC

28470

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Showing 137 reviews

February 17, 2025

My service experience at Jone’s Ford today was very good. Christine and Chris solved my problem with a new battery replacement. Good customer service while being very courteous! More

by W.CROWELL8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 21, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 13, 2025

Kevin was very helpful my truck problems were not fixed I was misled about my bumper to bumper warranty and it appears that I waited 2400 dollars ! More

by wpmcknight3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Great service, great communication, thank you No no no no no non no no more words More

by klav684
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 07, 2025

Very professional. Very relatable. Very nice to customers. Very nolegable. I would definitely recommend them. More

by rhayes5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jones Ford Shallotte responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 06, 2025

Excellent service; got an appointment right away as well. Friendly and professional environment and work done in a timely manner. More

by NCBEACHGIRL51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jones Ford Shallotte responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 06, 2025

Excellent and timely service. Friendly employees with professional attitudes. Will go there for my future ford service More

by vamudder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Jones Ford Shallotte responded

Hello Vamudder, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 31, 2025

It would have been 5 stars if service returned messages. All service performed satisfactory. Will return. More

by wallerdwayne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Jones Ford Shallotte responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 30, 2025

Jones Ford’s service department is by far the best I’ve ever dealt with. I will continue to use them and would not even think about taking my truck elsewhere for service. More

by Tom M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Jones Ford Shallotte responded

Hi Tom, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Feb 04, 2025 -

Jones Ford Shallotte responded

Hi Tom, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 29, 2025

Thanks so much, I just wish my steering wheel and floor mats weren’t slippery. More

by lorainesalminen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Jones Ford Shallotte responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 23, 2025

Dealing with Brandy and Jason at Jones Ford was a pleasure. They are incredibly professional, transparent, fair and friendly. Best and fastest purchase of and F150 I have had. More

by bc19sf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Nance
Jan 24, 2025 -

Jones Ford Shallotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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