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Jones Ford Shallotte

Shallotte, NC

4.7
104 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
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2410 Ocean Highway West

Shallotte, NC

28470

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Showing 104 reviews

December 21, 2024

Kevin was great to schedule my appointment and take care of my service in a timely fashion. More

by james@plantsdirectmb.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

This was the first time I have used Jones Ford for service. Kevin was very efficient from scheduling the appointment through the call that my vehicle was ready. I will have Jones Ford service my car w More

by mbscitor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Easy to deal with, honest, and very timely in getting me in my new vehicle! More

by dwayne.smith0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Jones Ford Shallotte responded

Hi Dwayne, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2024

They were efficient and professional in helping us with our issue with our car. They could not find the problem but spent hours trying to find out what it was. We thank them for the effort and time. More

by jovillanova
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Jones Ford Shallotte responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2024

Quick efficient friendly response always a good experience I will be back for new. Ties More

by candelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Jones Ford Shallotte responded

Hi Candelas, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 12, 2024

Got the job done. Thanks for the service. Good to depend on it. Meet Christmas More

by stevebrower4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Jones Ford Shallotte responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

December 11, 2024

I went into the service center today and I asked for an oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection ( More

by mclawhornjim23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jones Ford Shallotte responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (910) 754-4341 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

December 11, 2024

A fishing expedition turned into a very pleasant experience. We could not have been treated any better. Thanks Brandy and Jason!!! More

by cw3gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jones Ford Shallotte responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jones Ford. Safe travels!

December 06, 2024

We had a great experience. Chris Wolf was awesome. Very happy with your finance process. Super job team. More

by dcrist_227
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jones Ford Shallotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Jones Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 25, 2024

Great dealership, stress free experience! Glad I chose them to purchase my Ford Escape, they went above and beyond More

by balogar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Jones Ford Shallotte responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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