Jones Chevrolet Humboldt - Service Center
Humboldt, TN
244 Reviews of Jones Chevrolet Humboldt - Service Center
The service was great and they found the problem and called me to see if they could fix the problem. Thanks called me to see if they could fix the problem. Thanks More
Enjoy coming customer service is an A+. They get you in and out in a timely manner They get you in and out in a timely manner More
Crystal was great at making sure the process with my car was expedited and on point. was expedited and on point. More
I didn’t have to wait long. Customer service was very nice.She came in and show me and explain to me about my tires and a crippled of other things I need to have done. I didn’t h Customer service was very nice.She came in and show me and explain to me about my tires and a crippled of other things I need to have done. I didn’t have to wait long I go in and quickly More
Great place n they treat you like family n if u need any thing u just ask thing u just ask More
They have always been great to work with. They check in periodically to make sure everything is ok with my vehicle. Great friendly service. They check in periodically to make sure everything is ok with my vehicle. Great friendly service. More
They had my truck for 10 months. They had to put a motor in it under the warranty. Went through 3 Service Managers while they had my truck and that was in the first few months they h They had to put a motor in it under the warranty. Went through 3 Service Managers while they had my truck and that was in the first few months they had it. No one would ever call us back about getting the approval on the work. Anytime I needed information I had to call them. The warranty company Portfolio sucks. The adjusters had to come out five times before anything was ever done. Then no word from them for months. Finally the service tech Tessa called and got it approve that day. So why did it take 6 months to get the approval. The motor was back ordered we were told for another 4 months. I had to rent cars the first six months or borrow a car and sometimes had to go without a car but was told we would NOT get any of our rental money back. The least they could do is pay the rental money back. Finally got the truck back 8-9-2024 only to find out they over filled the oil by three quarts. Had to take it back Saturday to get that fixed. I am so over this nightmare. Come on Jones Chevrolet pay back the rental money to at least help make the situation better. If not I plan on telling everyone on the internet my story and let them decide if they want to spend their hard earned money with this company. So no I am not statisfied with the length of time they had my truck. More
The estimated cost and time was accurate. I was pleased with the outcome. Will be inclined to return I was pleased with the outcome. Will be inclined to return More
Jones Chevrolet, I have no problem telling peoples friends and family what good service and the hospitality about Jones Chevrolet a humble I hope in the future I will send you awesome customer and tha friends and family what good service and the hospitality about Jones Chevrolet a humble I hope in the future I will send you awesome customer and thank you so very much More