Jones Chevrolet Humboldt - Service Center

One of the main things I needed to get done to my vehicle was not done because quote unquote because I had aftermarket wheels on it and they didn't want to scratch them otherwise I was charged for work that was not done because quote unquote because I had aftermarket wheels on it and they didn't want to scratch them otherwise I was charged for work that wasn't performed and furthermore I'm pretty sure I was overcharged. According to the statement and what I've called other places to see what they would charge as well and they were considerably less so no I haven't been just real thrilled with Jones Chevrolet plus when I bought my vehicle from the beginning they were supposed to replace the bumper on the back which was dented you paid $60,000 for a vehicle and have a dented bumper and can't get it replaced that's very unprofessional and just wrong More

Miss diagnosed my problem after I waited 3-4 hours. Especially after I just purchased the vehicle. Especially after I just purchased the vehicle. More

They were customer friendly in every aspect of buying a vehicle. It all starts with the receptionist then Robbie in sales, David in management, finance, to delivery of my truck and the follow up after the vehicle. It all starts with the receptionist then Robbie in sales, David in management, finance, to delivery of my truck and the follow up after the sale. Robbie answered all my questions and was a pleasure to work with. More

Great people very professional , everyone I talked to super nice. They seem Appreciate your business super nice. They seem Appreciate your business More

I was lied to about my odometer, I wasn’t given a car-fax on it and I’m assuming the reason is because the odometer has been changed twice it went down then they put it back up, it wasn’t a lot but it has be on it and I’m assuming the reason is because the odometer has been changed twice it went down then they put it back up, it wasn’t a lot but it has been changed. They told me it was never wrecked then I got it home a noticed the bumper was bent out where someone backed into something and I said something then they said oh they backed into a pole. More

Experience was good only issue took to long but understandable did several thins , overall very good understandable did several thins , overall very good More

The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to finish the experience that the customer, his vehicle and patronage in highly valued so that he would more likely return and doing this for everyone despite the tip of car he drives! Just something to think about! More

A 3000 mile odometer discrepancy discovered after delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very disappointing experience!! More

Tessa was extremely helpful but i have been waiting on a response from the warranty company for over a week. response from the warranty company for over a week. More

When I arrived for my scheduled service appointment there was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get m was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get me worked in and my service was completed in a timely manner. He was very helpful in explaining future services that need to be done to maintain the power train warranty on my truck while being very friendly and professional throughout our interaction. I miss seeing Daniel at the service desk, but I had the same service from Jeremy. I have worked with Daniel for 7 1/2 years, since I bought my truck. He saw me in the waiting area and made a point to come speak with me. In my opinion, he’s the best employee you’ve got in customer service. More