Jones Chevrolet Humboldt - Service Center

Experience was good only issue took to long but understandable did several thins , overall very good understandable did several thins , overall very good More

The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to finish the experience that the customer, his vehicle and patronage in highly valued so that he would more likely return and doing this for everyone despite the tip of car he drives! Just something to think about! More

A 3000 mile odometer discrepancy discovered after delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very disappointing experience!! More

Tessa was extremely helpful but i have been waiting on a response from the warranty company for over a week. response from the warranty company for over a week. More

When I arrived for my scheduled service appointment there was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get m was no record of it anywhere in the system. Apparently that same thing had happened several times in the previous two weeks. Jeremy was able to get me worked in and my service was completed in a timely manner. He was very helpful in explaining future services that need to be done to maintain the power train warranty on my truck while being very friendly and professional throughout our interaction. I miss seeing Daniel at the service desk, but I had the same service from Jeremy. I have worked with Daniel for 7 1/2 years, since I bought my truck. He saw me in the waiting area and made a point to come speak with me. In my opinion, he’s the best employee you’ve got in customer service. More

They got to work on my car quick, kept me informed on progress and give me the price on repairs before they started the job. progress and give me the price on repairs before they started the job. More

Everyone that we came in contact with was friendly, professional and sincere. The facilities were very clean, as well as comfortable. professional and sincere. The facilities were very clean, as well as comfortable. More

Clean dealership with friendly staff who shows interest in what is best for my vehicle. in what is best for my vehicle. More

The team provided excellent service and worked hard with integrity. I’ll be a repeat customer. integrity. I’ll be a repeat customer. More

The service department was extremely helpful and informative, being younger it’s always nice when people are willing to kindly explain things instead of treating us bad because we don’t already know informative, being younger it’s always nice when people are willing to kindly explain things instead of treating us bad because we don’t already know things. More