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Jones Chevrolet Humboldt - Service Center

Humboldt, TN

4.0
244 Reviews

244 Reviews of Jones Chevrolet Humboldt - Service Center

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June 20, 2024

Knowingly sold me a junk vehicle and wont make right. I will never buy/ use or recomend your company to anyone More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nino Ianni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Trennepohl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Cody Hathorn
Report | Print
Jun 24, 2024 -

Jones Chevrolet Humboldt responded

Hi, this is Megan Gastelum, Customer Relations Manager. I'm so sorry about your experience so far and I would love the opportunity to address your concerns and try to turn your experience around. Please reach out to me at (731)784-3931 or email me at mpettit@jonesmotorcompany.com so I can look into it further. I look forward to working with you towards a resolution. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

June 19, 2024

1.5 hours for at 94 dollar oil change is a bit of an extreme. More

by Hjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Hathorn
Report | Print
Jun 23, 2024 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more about your experience. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

June 18, 2024

If you want a deal with no hassles and the best customer service go see Jason and Anna. By far the best people to deal with. My next truck will be bought from them 100%! More

by NPAP11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad Jason, Anna, and our Service team were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

June 16, 2024

I really enjoyed buying my truck from Jones Chevrolet. And the service I have received through my maintenance period has been excellent. Thanks to all. More

by KEITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen Collins
Report | Print
Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

June 15, 2024

Everyone was very professional. We waited for our vehicle to be serviced. Service was quick and we were on our way. More

by themagoos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Hathorn
Report | Print
Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

June 14, 2024

I arrived at my scheduled time and she was quick to help me. She was friendly. She told me it would be about an hour and it was done well before the hour. Thank you. More

by johnblankenship71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

June 10, 2024

My last visit…everyone was very friendly and polite…the work I was having done…was in a very quick and timely manner!! More

by tammymallory75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Cody Hathorn
Report | Print
Jun 10, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Tammy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt, we look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

June 09, 2024

When I lave a problem with my vehicle they let me no what’s is gong on with it and it don’t take a long time.The staff is the best in the automotive part really concern and treat you .with full respect More

by Sshaw9111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins
Report | Print
Jun 10, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

June 06, 2024

Service was great. Landon in the service department was very helpful, polite and offered his assistance to make my experience easy and stress free. More

by Fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen Collins, Cody Hathorn
Report | Print
Jun 06, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Landen here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

June 04, 2024

Great service . Didn’t cost me a thing. They stand behind their warranty. Very pleased More

by jlmartindoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Cody Hathorn
Report | Print
Jun 04, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

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