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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
577 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 577 reviews

November 22, 2024

Awesome place, dealer took time to find exactly what I wanted. I am very pleased with my experience! More

by tournierdebbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nash Powell, management
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Nov 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you, debbie, for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

November 22, 2024

Service department needs help. We are waiting on reply on warranty to get car fixed. Sent msg and of course no reply. More

by wrcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
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Nov 26, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 22, 2024

Had new tires put on car. Prices and tires were all explained by Crystal with a printout of choices. Everything went smoothly and all expectations met. Car rides great. A big More

by kalu718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

November 18, 2024

Crystal was professional and nice. The service was efficient and costly. I will definitely be back and will recommend to others. More

by Rdavis.rd32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

November 18, 2024

Had a great experience with some friendly and patient workers! Logan and Jessie were the best! More

by justin__1991
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan stroud and Jessie king
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Nov 18, 2024 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

November 17, 2024

The employees were great but they let me take off without my license.they’re mailing it to me. More

by marcos.medina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan, Marlene Hiraldo
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Nov 18, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Marcos, and hope to see you again soon! Jones Chevrolet Humboldt Management Team

November 17, 2024

I had a misunderstanding about my warrant and they helped me clear it up, along with taking care of the situation. Top tier care and support!! More

by rjdonald21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

November 17, 2024

Excellent customer service by the sales, internet, and financial divisions. They were timely and professional in their communication as well. More

by jaredtony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meridith., Marlene Hiraldo
Report | Print
Nov 18, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

November 15, 2024

Charged 76$ to rotate and balance tires that were bought at the dealership. This was not discussed when purchased or when service was scheduled .Most places offer free rotate & balance when tires are purcha More

by meadows.da18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa Buckingham
Report | Print
Nov 15, 2024 -

Jones Chevrolet Humboldt responded

Thank you for the feedback regarding your visit. Rotations are free with an oil change, and both your initial installation and cost of your tires were covered by the dealership. Road conditions can affect the way the wheels are balanced and after 7 months and approximately 6,000 miles on the vehicle, a balance is considered suggested maintenance covered by the customer. While some tire shops may offer free balance and rotate for tires purchased there, that is not standard practice at our dealership or any other dealership we're aware of.

November 13, 2024

The finance, internet, and sales staff were excellent in customer service, and they worked with me to provide a good deal on the truck. I would highly recommend them. More

by jaredtony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meridith , Marlene Hiraldo
Report | Print
Nov 15, 2024 -

Jones Chevrolet Humboldt responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones Chevrolet Humboldt Management Team

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