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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
558 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
Contact Dealership

5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 558 reviews

November 03, 2024

Did not do what I asked them to do. Took way too long to do what they did do. Not worried about satisfying the customer. More

by daniel.k1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Trennepohl
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Jones Chevrolet Humboldt responded

Daniel, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

November 02, 2024

Steven, Nash and Jessie was absolutely wonderful. They made my son's first time purchasing a vehicle so pleasant, that I purchased one the same day. Great team!! More

by skerrent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Nash
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Nov 05, 2024 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that Steven, Nash, and Jessie were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

October 30, 2024

Not thorough, Asked to assess tire, due to low tire pressure, Didn't assess any. More

by Courtney Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Trennepohl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2024 -

Jones Chevrolet Humboldt responded

Courtney, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 28, 2024

David did a great job giving me all the good deals Great service Thanks David. More

by orlandogala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ozment
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Oct 28, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear David delivered such a great experience! Jones Chevrolet Humboldt Management Team

October 27, 2024

Very pleased with the salesman and full team. The only complaint was my car wasn’t very clean after purchasing More

by bray52017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Burnside, David Ozment
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Oct 27, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

October 27, 2024

Great team! I will definitely purchase another vehicle from these guys! It was my 1st time purchasing online and they made it very simple. More

by Cash256
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo Ianni, David Ozment
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Oct 27, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

October 25, 2024

Service is very professional and friendly. Very timely deliver when they say they will. I would recommend this dealership to friends. More

by Big
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Jones Chevrolet Humboldt responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

October 24, 2024

Their mechanics aren’t very good, Their customer service is terrible, and they don’t stand behind their warranty More

by Klutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 24, 2024

The people at this dealership were professional courteous and quick. I had a great experience. More

by blgobbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

October 24, 2024

Very competitive prices and they offer a lifetime warranty on most of their vehicles and huge selection More

by justin.bardo
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ace Fisher
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Oct 24, 2024 -

Jones Chevrolet Humboldt responded

Hi Justin: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

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