Jones Chevrolet Humboldt

Had new tires put on car. Prices and tires were all explained by Crystal with a printout of choices. Everything went smoothly and all expectations met. Car rides great. A big Prices and tires were all explained by Crystal with a printout of choices. Everything went smoothly and all expectations met. Car rides great. A big Thank you to Jones Chevrolet and especially Crystal for being kind and caring! More

Crystal was professional and nice. The service was efficient and costly. I will definitely be back and will recommend to others. The service was efficient and costly. I will definitely be back and will recommend to others. More

Had a great experience with some friendly and patient workers! Logan and Jessie were the best! workers! Logan and Jessie were the best! More

The employees were great but they let me take off without my license.they’re mailing it to me. my license.they’re mailing it to me. More

I had a misunderstanding about my warrant and they helped me clear it up, along with taking care of the situation. Top tier care and support!! me clear it up, along with taking care of the situation. Top tier care and support!! More

Excellent customer service by the sales, internet, and financial divisions. They were timely and professional in their communication as well. financial divisions. They were timely and professional in their communication as well. More

Charged 76$ to rotate and balance tires that were bought at the dealership. This was not discussed when purchased or when service was scheduled .Most places offer free rotate & balance when tires are purcha at the dealership. This was not discussed when purchased or when service was scheduled .Most places offer free rotate & balance when tires are purchased. More

The finance, internet, and sales staff were excellent in customer service, and they worked with me to provide a good deal on the truck. I would highly recommend them. customer service, and they worked with me to provide a good deal on the truck. I would highly recommend them. More

Service manger and the mechanics are absolutely unprofessional and cannot. Cannot even change oil!! Went to pickup my truck after the oil change and found my oil cap reservoir in the parking lot. F unprofessional and cannot. Cannot even change oil!! Went to pickup my truck after the oil change and found my oil cap reservoir in the parking lot. Found my lug nut key on my running boards. Checked under the hood and oil had blown every where on top of my engine. They ladies up front gave me my money back but I had to be aggressive to get that. The service manger got mad at me because I called them all incompetent and he couldn’t handle me being upset about. I haven’t heard a word from the dealership since. Everyone I know as heard about though. It takes months to gain a customer, minutes to lose one. More

I have been working with this Dealership for over two months trying to get my tire and rims repaired through my warranty . I keep being told , they’re waiting on a call back , it’s been claimed , it’s be months trying to get my tire and rims repaired through my warranty . I keep being told , they’re waiting on a call back , it’s been claimed , it’s been resubmitted and all that .Even done on online Today I called the warranty company myself, they said no claim has been made , I don’t know why they are not telling me truth, but I will not go back to Jones of Humboldt… I’m moving the case to Serra of Jackson , even my oil changes, I have purchased 5 vehicles at Jones in the last 3 years … I will never buy another there again. This has been very disappointing. More