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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
555 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 555 reviews

October 22, 2023

They were good about making the numbers work out on my trade. Nash and the floor sales person was good to answer any questions I had about the new truck. More

by dennisdozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariano Boites, Nash Powell
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Oct 23, 2023 -

Jones Chevrolet Humboldt responded

Dennis, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nash and our team appreciate your business and congratulations on your new truck! Jones Chevrolet Humboldt Management Team

October 16, 2023

Sold me a car that has many issues. Stated it was inspected and detailed but it was not. Multiple attempts to fix it and attempted to charge me. More

by Lsutton84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dylan Jordan
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Oct 16, 2023 -

Lsutton84 responded

Stated it was inspected and detailed but it was not. Multiple attempts to fix it and attempted to charge me.

Oct 16, 2023 -

Jones Chevrolet Humboldt responded

Thank you so much for reaching out with your experience. Would you mind sending me an email or calling with your first and last name so I can look into resolving this issue for you? You can email me directly at mpettit@jonesmotorcompany.com or call the store at (731)784-3931. I look forward to speaking with you soon! -Megan Gastelum Customer Relations Manager, Jones Chevrolet

October 16, 2023

Dylan was very professional and informative. He was attentive to our needs and our views. More

by hollydunning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlene Hiraldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Houston
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Oct 17, 2023 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that Dylan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

October 16, 2023

Everyone was really nice. They check everything that needed to be check. Love their smile when you walk in. More

by DIANNEPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
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Oct 17, 2023 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Dianne, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

October 13, 2023

Everyone was friendly. The gentleman that was helping with my car was very nice and patient. Took the time to talk with my son because he helps me with my car. More

by MELVAAKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember their names
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Oct 16, 2023 -

Jones Chevrolet Humboldt responded

Melva, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

October 11, 2023

Mr Doss and his team always do a great job with customer service on a daily basis More

by NITROUS377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hoppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Jordan, Gus Martinez, Nash Powell
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Oct 12, 2023 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

October 11, 2023

Cliff was so fast and efficient. He knew exactly what we were looking for and we received that. He didn’t push us and let us think about our big decision Thank you Jones Chevrolet bu More

by JADEELLA.FELIX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff
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Oct 12, 2023 -

Jones Chevrolet Humboldt responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

October 10, 2023

They were really nice and got my service done a little slower than I like but they were ok More

by RICKYFINCH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie , Gus Martinez, Isreal Silva
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Oct 11, 2023 -

Jones Chevrolet Humboldt responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ricky, and don't hesitate to let us know if we can be of further assistance. Jones Chevrolet Humboldt Management Team

October 09, 2023

Associates took care of what I needed and helped with my issue by providing a a solution. It was something they did not have to do. More

by shassell1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 09, 2023 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

October 08, 2023

We were welcomed by everyone and Carlos was great to work with great experience. Sales department was great More

by stevvebaxter2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 09, 2023 -

Jones Chevrolet Humboldt responded

Here at Jones Chevrolet Humboldt, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Carlos, and it was a pleasure having you at the dealership. We appreciate your review! Jones Chevrolet Humboldt Management Team

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