Jones Chevrolet Humboldt

They were very knowledgeable and helped me get into the car that I needed, and I appreciate it very much. car that I needed, and I appreciate it very much. More

Could be better You sales person was horrible and made promises he couldn't keep that were not accurate for the actual deal promises he couldn't keep that were not accurate for the actual deal More

wonderful service and so helpful I can always count on them to help Just a wonderful service department and sales department them to help Just a wonderful service department and sales department More

Service department was easy to work with when scheduling an appointment for service!. When I arrived I was met with a smile & wanting to help! an appointment for service!. When I arrived I was met with a smile & wanting to help! More

A very friendly environment I had a great first time experience. My brother usually brings the car there, Also it was done in a timely manner. experience. My brother usually brings the car there, Also it was done in a timely manner. More

Had issue thought alternator but ended up battery. Had to go back because the check engine light came on-something not 'reset' Had to go back because the check engine light came on-something not 'reset' More

Negative 10 rating. I bought a Ford F150 from them that i absolutely loved. They advised my i was approved for the loan. Gave them the downpayment, signed the contract w I bought a Ford F150 from them that i absolutely loved. They advised my i was approved for the loan. Gave them the downpayment, signed the contract with all of the financing details on 11/2/23, put my plates on the truck, took a picture with the salesman of the purchase and drove off the lot. 8 days later they call me and tell me I have to bring MY truck back due to some financing issues, and the financing company rejected the financing. I called the finance company and they stated that the approval on my financing deal expired on 11/5/23 and JONES didn't overnight the contract and paperwork and they didn't receive the paperwork and contract until 11/7/23 and approval was expired. NINO who by the way is a liar tried to tell me that it was the finance companies fault, stated that they sent my information again for a re approval but due to the dealership sending my social out so much to different finance companies that my score had dropped. Now the same finance company was saying they would only finance $6k less than what the original approval was for and I either had to pay the $6k or bring the truck back. NINO and JONES did nothing to help fix the situation, instead advised me that if i didn't bring the truck back that they would have me arrested for stealing a vehicle. i talked with some attorney's who are friends and they advised me that they needed to send a court order to take the truck back and it was a civil case. On 11/11/23 JONES sent a tow truck to my home and took the truck leaving me stranded as they would not return my trade in to me, i had to come get it from them. My little girl was traumatized over them towing my truck. They had already cashed my down payment check and did not have the down payment ready to return to me (even though they came and got the truck) and then call the sheriff's department on me because i told them they needed to get someone up there to cut me a check for my downpayment since the forcefully took the truck back. Not only that but my insurance had been swapped to MY new truck so i didn't have insurance on my trade. NASH, NINO and JONES are frauds, liars, and cheats. I would not recommend buying a piece of horse xxxx from them. They did my horribly dirty and should be ashamed of themselves for the way they treated this deal and me for what they did. More

Very friendly and service is great,clean and comfortable and great snacks,I highly recommend and great snacks,I highly recommend More

Customer service was great , everything that I asked for they made happen. Just great all around they made happen. Just great all around More

I bought my daughter over there to purchase a car never got my referral money got my referral money More