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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
569 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
Contact Dealership

5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 569 reviews

December 01, 2024

Friendly greeting, comfortable waiting area. Prompt service. The whole process was very simple to complete. More

by Mike M.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
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Dec 01, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 01, 2024

Very responsive and upfront. Easy to work with. Manager, sales staff and back office all fantastic. More

by riverkacz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 01, 2024

Worst experience ever! They kept my car for 2 1/2 days despite ny appointment More

by amybcoleman42917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 30, 2024

Still haven’t fix the problem. You have 8:00am appointment they look a you’re vehicle @ 1:00 pm . More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tessa Buckingham
Report | Print
Dec 04, 2024 -

Jones Chevrolet Humboldt responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 28, 2024

Cliff was excellent to work with. Detailed, timely and made it happen. Appreciate him and the team very much. Will be in market for another vehicle in about a year and will come here More

by rusty20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that Cliff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

November 23, 2024

Easiest transaction ever when purchasing a vehicle. In and out in less than an hour. More

by dragonfly6579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth
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Nov 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

November 23, 2024

The staff was great and kept me up on the progress I will be back for any work. More

by Kdcleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Nov 26, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with Tessa and our team. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

November 23, 2024

Our car has been in the service department for four weeks and is still not fixed. Two parts have been replaced and nothing has changed in the car’s performance. This is our last time to buy a car from Jones. More

by GENE_REEVES2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No dealings with Tessa or Jeremy
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Nov 29, 2024 -

Jones Chevrolet Humboldt responded

Gene, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 22, 2024

Service department needs help. We are waiting on reply on warranty to get car fixed. Sent msg and of course no reply. More

by wrcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
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Nov 26, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

November 22, 2024

Awesome place, dealer took time to find exactly what I wanted. I am very pleased with my experience! More

by tournierdebbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nash Powell, management
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Nov 23, 2024 -

Jones Chevrolet Humboldt responded

Thank you, debbie, for choosing Jones Chevrolet Humboldt. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

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