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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
591 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 591 reviews

April 27, 2024

Experience was good only issue took to long but understandable did several thins , overall very good More

by larrybyrd861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landen Collins
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Apr 29, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

April 27, 2024

They did a great job. Many went above and beyond. Second time I’ve purchased from them. Would buy from them again! More

by risa_armstrong
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Hiraldo, Mariano Boites, David Dodson
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Apr 29, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

April 27, 2024

Great people to deal with! !! Thanks Robbie and everyone that helped with my purchase. Best buying experience I've ever had. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cowden
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Apr 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Jason, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

April 26, 2024

Great customer service and very friendly and knowledgeable! Consistently stayed in contact with us until we left in a vehicle we loved. Great experience!! More

by vanostenburg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden, David Dodson
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Apr 29, 2024 -

Jones Chevrolet Humboldt responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jones Chevrolet Humboldt Management Team

April 26, 2024

The employees were nice and respectful very professional and helpful I think one thing that have made it an experience above others is perhaps having the vehicle upfront ready to go in one of the bays to More

by Olgin Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Tessa Buckingham
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Apr 29, 2024 -

Jones Chevrolet Humboldt responded

Hi Ben: Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones Chevrolet Humboldt Management Team

April 25, 2024

Everyone was very nice and friendly and professional. My salesman Cliff worked very hard to get me what I wanted and made sure I was satisfied. More

by kim_ann_taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cliff and our team, and we look forward to working with you again. Jones Chevrolet Humboldt Management Team

April 24, 2024

Great job, very laid back and relaxed. No issues.very good at his job. Great experience More

by Bwood472
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
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Apr 26, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

April 23, 2024

A 3000 mile odometer discrepancy discovered after delivery went largely ignored requiring multiple phone calls over two days of which resulted in an adequate and very unprofessional response. A very More

by brucebehlmann
Recommend Dealer
No
Employees Worked With
Nino Ianni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Cox, Carlo Ianni
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Apr 26, 2024 -

Jones Chevrolet Humboldt responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Please provide the best way to contact you, and I will follow up. You can also reach out to us directly at (731) 798-2766. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

April 22, 2024

Tessa was extremely helpful but i have been waiting on a response from the warranty company for over a week. More

by SCOTT.THOMPSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Tessa Buckingham
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Apr 25, 2024 -

Jones Chevrolet Humboldt responded

Thank you for providing this feedback, Scott, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

April 21, 2024

They were very helpful, polite,and easy to work with. They were able to find exactly what I was looking for. More

by rainesjohn12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoppe
Report | Print
Apr 21, 2024 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that we were able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

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