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Jones Chevrolet Humboldt

Humboldt, TN

4.4
563 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 563 reviews

August 01, 2024

This is a great place to buy a vehicle ! Super friendly, reasonably priced, and no pushy sales tactics ! I may be buying again in the near future! Thanks guys! More

by blainejung75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Hiraldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

Blaine, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

August 01, 2024

I had to proactively reach out repeatedly to get updates, including to find out my car was/had been ready. Staff was friendly but each phone call was a major headache, I ended up waiting on hold for 15+ mins More

by ewylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Hathorn
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jones Chevrolet Humboldt Management Team

August 01, 2024

David Was an Excellent salesman, he did have the usual salesman tactics, but over all would definitely use in again. More

by keithjoliver
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Ahlquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ozment
Aug 02, 2024 -

Jones Chevrolet Humboldt responded

Keith, Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

July 31, 2024

David made the entire process simple! Super friendly and personable! David is very knowledgeable and provided excellent service. David ensured that we had all the information we needed p More

by sacksk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Cowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ozment
Aug 01, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for choosing Jones Chevrolet Humboldt! Please let David know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

July 29, 2024

I first talked to Meredith over what I found on the Internet talk to for about a hr she never rushed to get off the phone helpedwithall my question super nice lady and helpful she made me a appointmen More

by jeffreybelew77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith
Jul 29, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much, Jeffrey, for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

July 27, 2024

Love the truck kiddos to General Manager Hoppe and sweet little Megan. They made it all worth the while. More

by cclaunch60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hoppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Belew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2024 -

Jones Chevrolet Humboldt responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones Chevrolet Humboldt, we look forward to having you as a valued customer for many years to come! Jones Chevrolet Humboldt Management Team

July 27, 2024

No communication. Customer service was very poor. Feel very misled by dealership. Don't feel they inspect used vehicles thoroughly before sale. Service dept closes ear More

by Clayparis12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Hoppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

July 24, 2024

Everyone was so nice and it made buying a new car a breeze. The process was easy and I would definitely recommend Jones in Humboldt! More

by haileyterry1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Ianni
Jul 24, 2024 -

Jones Chevrolet Humboldt responded

Hailey, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

July 22, 2024

Robert was very helpful in going above and beyond in helping with this purchase. Everything was done quickly and painlessly More

by Timdalefan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
Jul 22, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Tim, for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

July 21, 2024

Pleased with salesperson, he was very professional and curtious. Dealership is very nice. Financial personnel was also very helpful. More

by ellington486
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ozment
Jul 22, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

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