Jones Bel Air Nissan

Buying a new car with a wonderful experience . I had a wonderful experience with Ray Washington. He put my mind at ease. He helped me with every aspect of buying a car. He is very professional I had a wonderful experience with Ray Washington. He put my mind at ease. He helped me with every aspect of buying a car. He is very professional and personable. He answered all of my questions with ease. I would send my friends to buy a car from Ray. More

Jones for a lifetime Very friendly atmosphere. Free oil change and car wash for life are a great marketing asset. I am a repeat customer and will definitely go back for fu Very friendly atmosphere. Free oil change and car wash for life are a great marketing asset. I am a repeat customer and will definitely go back for future purchases. More

Outstanding Customer Focus! I purchased a new Nissan Frontier from Bel Air Nissan in April 2017. Soon after, I realized that the paint finish on my new vehicle had a manufacturer I purchased a new Nissan Frontier from Bel Air Nissan in April 2017. Soon after, I realized that the paint finish on my new vehicle had a manufacturer's defective. I contacted Nissan about the issue and they advised that I'd have to work with the dealership to address the issue, so I took the truck back to Bel Air Nissan. Dennis Shepard in the Service Department was eager to resolve the issue and proposed a solution. When the solution didn't work, management quickly stepped in to correct the situation. Much to my surprise, Bel Air Nissan swapped my vehicle out for another, brand new vehicle with the same options at no additional charge to me. The process was seamless and that same day I drove away in my brand new, replacement vehicle! I don't know of any other dealership that would go to this great an extent to satisfy the customer!! Special thanks to my sales representative, Josue Torres, for staying on top of this, and others at the dealership who worked together seamlessly to make this happen including Doug Jones, Steven Zell, Chad Duke, and Dominick Avena. It has been a pleasure dealing with Bel Air Nissan and I recommend this customer focused dealership to anyone in the market for a new or used vehicle!!! More

Check your work I had to have my entire passenger seat replace due faulty seat belt harness. When nissian replaced the seat it looked like some students from the scho I had to have my entire passenger seat replace due faulty seat belt harness. When nissian replaced the seat it looked like some students from the school workshop assembled it. The entire backing felt from the chair. I was really dissapointed to experience this. Nissan has always provided quality service. I'm not sure what happened, but please check the service your having done throughly. More

What a great experience all around. Jeff nievod was my sales person. He got me the best deal out there for my vehicle. I would not go anywhere else to do business. My loyalty is with the Jeff nievod was my sales person. He got me the best deal out there for my vehicle. I would not go anywhere else to do business. My loyalty is with them. Very trustworthy and helpful More

good experience I went in looking to buy either a Versa or Sentra. My wife did not like the seat in the Versa but liked the seat in the Sentra. We liked the interior I went in looking to buy either a Versa or Sentra. My wife did not like the seat in the Versa but liked the seat in the Sentra. We liked the interior colors in the Sentra and the way it drove plus it had the back-up camera we wanted. More

3rd time purchase, repeat customers Ray Washington is the best! We bought 2 cars in one day from him 5 years ago and 1 new one this week. I was AMAZED to see he was still here. Clearly J Ray Washington is the best! We bought 2 cars in one day from him 5 years ago and 1 new one this week. I was AMAZED to see he was still here. Clearly Jones is a great company to work for! To top it off, Ray and another coworker personally delivered my vehicle to my home and took the time to review the features and connect my phone using Bluetooth. More

Zac Mohr I have purchased 3 new rogue's from Zac Mohr. I will never go to another saleman. He took great care of me. My first car, my husband was sick and coul I have purchased 3 new rogue's from Zac Mohr. I will never go to another saleman. He took great care of me. My first car, my husband was sick and couldn't get to the dealership. Zac brought everything to my home, took my trade with him. Has always given me a great deal More

Great Customer Service Jones was great to deal with. From start to finish they made the entire process so easy. I told them exactly what I wanted and they came through for m Jones was great to deal with. From start to finish they made the entire process so easy. I told them exactly what I wanted and they came through for me. My salesman was very knowledgeable. I would highly recommend Jones Junction to anyone thinking about purchasing a vehicle. More

Great and caring staff, especially Jeff. Jeff helped us the whole way with purchasing my brand new Nissan Rogue. He was very helpful with answering any questions we had and respected our spac Jeff helped us the whole way with purchasing my brand new Nissan Rogue. He was very helpful with answering any questions we had and respected our space if we needed a minute to talk. More