Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Johnstons Subaru

Middletown, NY

4.6
138 Reviews
Call Dealership (845) 344-3100

3480 US-6

Middletown, NY

10940

Directions

By Type

138 Reviews of Johnstons Subaru

August 16, 2025

Michael was, first of all patient and knowledgeable and most of all not arrogant. My experience with him as a representative of Johnstons Subaru will continue to foster a relationship. More

by 4mytimex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maureen + maintenance crew
Report | Print
Aug 19, 2025 -

Johnstons Subaru responded

It's awesome to hear that Michael’s patience and expertise made such a positive impact. Thank you for choosing Johnstons Subaru! We look forward to working with you again.

August 14, 2025

Friendly and efficient staff clean waiting area knowledgeable mechanics on time appointments excellent reliable service More

by ritafwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle , Michelle Dilullo
Report | Print
Aug 14, 2025 -

Johnstons Subaru responded

Thank you for sharing your experience with our team, Rita! We appreciate your confidence in Johnstons Subaru and look forward to serving you in the future.

August 11, 2025

Working with Liam was a great experience. He presented several options to us and was patience and understanding as we found what path forward worked best. Would definitely recommend his servi More

by Bk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Report | Print
Aug 12, 2025 -

Johnstons Subaru responded

We are grateful for your review of Liam and the team! Thank you for choosing Johnstons Subaru and for recommending us to others.

August 08, 2025

Friendly Derek and Maureen always do a great job. But your telephone to make an appointment kept hanging up. Finally called Maureen and she got back to me. More

by roseannhorgan9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Aug 11, 2025 -

Johnstons Subaru responded

Thank you for your feedback! We’re glad Maureen got back to you and Derek also did well. Your business is much appreciated by the Johnstons Subaru team. We’ll see you back!

August 01, 2025

Dani and the service department are outstanding! Their commitment to customer service is noteworthy. Great experience! More

by cjconn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani, Michelle Dilullo
Report | Print
Aug 01, 2025 -

Johnstons Subaru responded

We’re happy to hear Dani and the rest of our team made your experience a great one! Thank you from everyone at Johnstons Subaru Service Department.

July 17, 2025

Every salesperson were very friendly. Made feel warm and welcoming. Very thorough in explaining all features with vehicles. More

by Jmok110738
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Jul 18, 2025 -

Johnstons Subaru responded

Thank you for the great review! We appreciate your business and will pass along your feedback to the Johnstons Subaru team. Enjoy the ride!

July 12, 2025

Whenever I take my vehicle for any kind of service it’s always a good experience More

by Bencin 807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya wilkes
Report | Print
Jul 14, 2025 -

Johnstons Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Johnstons Subaru Team

July 11, 2025

First time Subaru owner great dearship . very easy to work with.tha m ks g I really the great welvome More

by day.j46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya , Michelle Dilullo
Report | Print
Jul 14, 2025 -

Johnstons Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Johnstons Subaru Team

June 30, 2025

Jennifer has been very thorough in explaining the coverage and options available on the 2025 Subaru Forester. She is delightful to deal with. If she is usure she asks for assistance, a very good qual More

by Lorraine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of all names that helped
Report | Print
Jul 02, 2025 -

Johnstons Subaru responded

Lorraine, we're elated to hear that Jennifer provided you with such thorough and pleasant service at Johnstons Subaru. We appreciate your feedback and look forward to assisting you again in the future!

June 27, 2025

Very body was nice,great service, and very clean,place could use better snacks LOL More

by Paulhershewsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Jul 07, 2025 -

Johnstons Subaru responded

Paul, thank you for the kind words! We're glad you enjoyed the service and cleanliness. We appreciate the snack suggestion—definitely something we'll keep in mind!

1
2
...
14