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Johnstons Subaru

Middletown, NY

4.4
109 Reviews

3480 US-6

Middletown, NY

10940

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109 Reviews of Johnstons Subaru

February 06, 2024

First time Subaru buyer. Clean, not pushy salesman, Steve B is knowledgeable, Michelle is excellent! Experience was informative enough for me to confirm that this is the veh More

by JeannineG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Steve B, Michelle Dilullo
January 30, 2024

They take care of warranty work without giving you a hard time and they keep you informed of when the parts are coming in plus they always give you a free car wash More

by Jvalle62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Michelle Dilullo
January 11, 2024

This is an honest and trustworthy dealership. I am very comfortable and confident that I am getting a great deal. The salesmen take their time explaining all the features of the vehicle. They do More

by Tomkat26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kilcoin , Michelle Dilullo
November 22, 2023

Excellent maintenance and staff. Polite, helpful and knowledgeable. Sales and financial staff were also wonderful. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
November 14, 2023

Wonderful staff - every one of them. Perfectly clean restrooms and comfortable waiting room. But expensive and there almost 2 1/2 hrs for oil change, tire rotation, and then add on Expe More

by just me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know. Greater, sign-in, sign-out & pay, Michelle Dilullo
November 13, 2023

I kept having problems with my heat shield and they were able to resolve it. More

by kennethsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
November 06, 2023

Excellent service. Friendly and helpful staff. Easy and accommodating scheduling. Opens on Saturday. Clean waiting area. More

by k.soe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani Tomkins
October 31, 2023

Johnstons Subaru took my Crosstrek quickly and completed the work in a competent and expeditious manner. More

by florian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
August 11, 2023

I am a fleet transport driver I deal with service department up and down the North East by Far Johnston is the best. Maureen Jones and Julie Hernandez is a fabulous service advisor , and this comes f More

by Generallee17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
July 19, 2023

Very good sales experience at Johnstons on my 2024 Crosstrek. Ray was very professional and is knowledgeable when it comes to Subarus. The financing aspect was very easy, and Michelle really knows h More

by Vinny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cuadrado, Michelle Hardoon