Johnstons Subaru
Middletown, NY
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109 Reviews of Johnstons Subaru
Love my Subaru I went to pick my daughter up from her service appointment at this dealership. She loves her Subaru ! I had been driving a 2013 Ford Escape and had be I went to pick my daughter up from her service appointment at this dealership. She loves her Subaru ! I had been driving a 2013 Ford Escape and had been having countless issues with it breaking down on the highway. My daughter convinced me to just test drive the 2016 Outback. I was lucky enough to have Dylan take me on that drive! His knowledgable, no pressure help really made me get rid of my ford and into a Subaru! He was really terrific! And now, I have to say.. I love the car! He showed me what a good car it was, and every day and road trip proves him right! And Karen sealed the financing with expert ability! Thank you! More
Dylan Vitale is the man! I went to Subaru with the intentions of having the oil changed on my 2014 Legacy Limited. While I loved my Legacy if found that I needed something mo I went to Subaru with the intentions of having the oil changed on my 2014 Legacy Limited. While I loved my Legacy if found that I needed something more utilitarian. I then went to someone in finance and asked her if there was a possibility of turning my lease in early. She told me that I could do that and introduced me to Dylan Vitale. Dylan asked me what I was interested in and I told him that the Outback seemed to be a better fit for me. He showed me a car that was on the lot, which I fell in love with, and he started to crunch numbers. He came up with a figure that was beyond what I was willing to pay so I told him basically thanks but no thanks. Dylan then told me in a very professional way that the numbers that he gave me was all that he could do but if I was interested he could go to someone at a higher level to see if they could do better. In a few minutes he came back with another offer that was within my ball park. If Dylan had been pushy I would never had stuck around. He was professional and accurate with his figures. After I decided to accept the offer Dylan handled everything else as calmly and a quickly as possible. In addition to Dylan, and forgive me for not remembering other names of the people that assisted me while I was there, everyone that I dealt with was absolutely top notch. This was the 4th car that I either purchased or leased from Subaru, (2) of which were under the ownership of Johnston. As far as I am concerned I will be back again in the future to purchase again. Thank you Johnston's! More
So happy with my new Subaru Outback! Dylan Vitale provided excellent customer service for me today and went above and beyond the call of duty. I had a very pleasant experience working wit Dylan Vitale provided excellent customer service for me today and went above and beyond the call of duty. I had a very pleasant experience working with him. I would highly recommend him and Johnstons Subaru. More
Vehicle Purchase I was considering purchasing a Subaru Legacy and went to Johnston's to test drive one. I was greeted at the door by a most accommodating young man, D I was considering purchasing a Subaru Legacy and went to Johnston's to test drive one. I was greeted at the door by a most accommodating young man, Dylan Vitale. He listened to my concerns and WAS NOT PUSHY, which I liked. Dylan was well informed, and offered me what I believe to be a fair price, on a certified used Legacy, without any haggling. He was very polite, patient, and explained things well. I have only had the car for two weeks, and have called Dylan subsequently with silly questions. He has promptly replied and continues to be most helpful. So far, I have only positive things to say about my dealings with Johnston's. I would rate Dylan as an excellent salesman, and Ray in finance as equally professional , but since my experience has been limited, I am (for now) withholding a 5 star rating of the entire dealership. More
Dylan was great! Highly recommended Great help, down to earth and not like other car salesman. Would highly recommend him over others. Defiantly worth a stop in to talk to Dylan. Great help, down to earth and not like other car salesman. Would highly recommend him over others. Defiantly worth a stop in to talk to Dylan. More
Wow! Dylan Vitale is the best! While not having purchased a car in ten years, I did my research and knew I wanted a Subaru Impreza. I went straight to Johnstons and was introduced While not having purchased a car in ten years, I did my research and knew I wanted a Subaru Impreza. I went straight to Johnstons and was introduced to Dylan Vitale, who sold me my amazing, beautiful Subaru Impreza. I test drove on a Thursday evening and was driving my new car off the lot by Saturday morning! Dylan's sales approach is extremely informative, no-pressure, friendly and helpful. He followed up with me very soon after my purchase and I know I can contact him with any questions I may have at any time. He even set up my first service appointment for the future! After a month of owning this wonderful car, I am still pinching myself as a reminder that this isn't a dream, it's really my car! I would highly recommend Dylan Vitale and Johnstons Subaru to anyone looking to purchase or lease a Subaru. You won't be sorry! More
Great experience We had to get our Forester engine replaced under warranty. They had the engine in only 2 days. We got a loaner of our choice, a crosstrek no questions We had to get our Forester engine replaced under warranty. They had the engine in only 2 days. We got a loaner of our choice, a crosstrek no questions asked. 5 days later the engine is installed and we were on our way home. Everyone is very helpful that works there. I recommend Johnstons subaru to all my friends. More
Dylan My experience was far exceeded at Johnstons Subaru! It was Dylan Vitale who made that experience so awesome. Dylan was very knowledgeable and wante My experience was far exceeded at Johnstons Subaru! It was Dylan Vitale who made that experience so awesome. Dylan was very knowledgeable and wanted to make sure that we were not pressured into a deal that didnt fit our budget. But he wanted us in the car we felt most comfortable in. Dylan came through and even stayed late. Also made sure i was able to pick the car up that next morning. Thanks again Dylan!!! More
Great experiece I went in looking for a forester and Alyson Wesley greeted me at the door and she was so knowledgeable, really took an interest in what I wanted, neve I went in looking for a forester and Alyson Wesley greeted me at the door and she was so knowledgeable, really took an interest in what I wanted, never had such an easy car buying experience. She made me comfortable, and wanting to go home with a new car. Thought she was the best! More
Quick and easy car buying Had a great experience buying a Crosstrek from Dylan Vitale. The process didn't take forever like a typical car buying experience, easy to talk to and Had a great experience buying a Crosstrek from Dylan Vitale. The process didn't take forever like a typical car buying experience, easy to talk to and knowledgeable salesman. More