Johnson City Toyota
Johnson City, TN
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Grant was our salesman and was excellent help to send us a personalized video of the car we wanted. He also worked hard to get us a deal we could work with on our trade and the new vehicle. We are in Knox a personalized video of the car we wanted. He also worked hard to get us a deal we could work with on our trade and the new vehicle. We are in Knoxville so some of the deal was accomplished with him on the phone. We did spend 3 hours in the showroom waiting on our trade in to be checked and waiting to turn our check over to the finance people. They really try to sell you one of the high priced vehicle extended warranties. When we turned them all down it felt like it hurt their feelings. Still, This is a much better dealership to trade with than any of the Knoxville Toyota dealers. So I will recommend them to family and friends. Thanks for all your help Grant. More
My salesperson Marcus was great! I had to order my vehicle, which took 3 months, and Marcus kept in contact giving me updates. The financing people were fine but very pushy when it c I had to order my vehicle, which took 3 months, and Marcus kept in contact giving me updates. The financing people were fine but very pushy when it came to getting a warranty. More
Looking for car or truck, Jermaine was excellent in helping us find the right vehicle, Erin made purchasing it a pleasure. We went to Boone Toyota, they acted like they were doing us a favor, didn't li helping us find the right vehicle, Erin made purchasing it a pleasure. We went to Boone Toyota, they acted like they were doing us a favor, didn't like their service. Went to Johnson City, they treated us so well, will definitely use them in the future. More
This is definitely not the dealer out for all of your money. These guys will do whatever is right, even after the sell. I drove out of state and I highly recommend these guys for your next purchase!! If money. These guys will do whatever is right, even after the sell. I drove out of state and I highly recommend these guys for your next purchase!! If they treated me this good, I know they will treat everyone right 💯 More
My wife was looking to get a used car for our family of 6, the sales lady(weasel) instead of trying to meet our needs was more interested in making a sale, persuaded my wife to purchase a Hyundai Accent, w 6, the sales lady(weasel) instead of trying to meet our needs was more interested in making a sale, persuaded my wife to purchase a Hyundai Accent, which is no larger than a golf cart. All in all it was a terrible experience, overcharged car. I will never use or recommend them to anyone. More
Taylor was an awesome salesman. I wasn’t sure Id even get approved but they got it done for me. I appreciate the hard work. I will be purchasing all future vehicles from Johnson Ci I wasn’t sure Id even get approved but they got it done for me. I appreciate the hard work. I will be purchasing all future vehicles from Johnson City Toyota More
Van was my salesman and it was my first car that I bought online. He walked me through it and it was a breeze. He was on top of it and kept me informed throughout the smooth process. Easiest car I ever bough online. He walked me through it and it was a breeze. He was on top of it and kept me informed throughout the smooth process. Easiest car I ever bought, no hassle, I will use them again for sure and I live in Knoxville and will make the drive. More
Trev takes great care to have everything checked during any service visit. They found a tire issue with all 4 new tires that the tire shop insisted was mechanical issues. The tire shop finally took ownersh any service visit. They found a tire issue with all 4 new tires that the tire shop insisted was mechanical issues. The tire shop finally took ownership of it, replaced the tires and the issues resolved. Trev always makes sure they shuttle us to and from the mall or somewhere to hang out while we wait. More