Johnson City Toyota

Stress free and easy Josh Duvall was an excellent salesman for your company. Our experience in trading our vehicle was stress free and easy. I would recommend Josh and Joh Josh Duvall was an excellent salesman for your company. Our experience in trading our vehicle was stress free and easy. I would recommend Josh and Johnson City Toyota to family and friends. More

Liars and Sexists! I was told they would honor an Auto Trader certificate. After driving 4 hours to get there, those idiots offered me $6,000 BELOW the Auto Trader offer I was told they would honor an Auto Trader certificate. After driving 4 hours to get there, those idiots offered me $6,000 BELOW the Auto Trader offer. I was honest about the mileage and condition of the truck. There were no problems that couldn't be corrected with tough up paint and removing one dent! I'm sure if I had been a male the offer would have been much higher. If I could give them a lower rating I would. More

"Very Happy" I purchased my car new in 2011 from Shane. I had purchased from Phil Bachman on 2 previous vehicles and stopped by on my way to North Carolina (to pur I purchased my car new in 2011 from Shane. I had purchased from Phil Bachman on 2 previous vehicles and stopped by on my way to North Carolina (to purchase an Avalon) and just "talk " to Shane per my brother-in-law. I had an absolutely great experience with Shane and would highly recommend him! He is extremely professional and courteous. I have loved my car and have had really good experiences with the service (John). I am glad I stopped and purchased my vehicle from them instead of going to NC. I will return to Shane when I am ready to purchase another vehicle. More

love my car! My sales rep Josh was great! He gave me a great deal on my trade in,and treated me very well. Probably the best dealer experience I have had. My sales rep Josh was great! He gave me a great deal on my trade in,and treated me very well. Probably the best dealer experience I have had. More

Great Service Shane Terrell is great to work with. He is always there to answer questions and make sure I have everything I need. I have purchased several New and Shane Terrell is great to work with. He is always there to answer questions and make sure I have everything I need. I have purchased several New and used cars from him and will continue to do so. Lifetime Customer! More

Best place for new car! We came to find a new car and Shane Terrell guided us through a painless and educational car buying experience. It is the only place we shop for cars We came to find a new car and Shane Terrell guided us through a painless and educational car buying experience. It is the only place we shop for cars now. Great experience! More

Not sure what this means Shane is awesome and deserves a raise. He's the best sales manager in the entire world. I'd recommend him to anyone who asks. Shane is awesome and deserves a raise. He's the best sales manager in the entire world. I'd recommend him to anyone who asks. More

BUYER BE BEWARE!Johnson City Toyota does not disclose damage This was the worst car buying experience I've ever had! After traveling more than 3,500 miles (12.5 hr flight including lay-over time and spending $50 This was the worst car buying experience I've ever had! After traveling more than 3,500 miles (12.5 hr flight including lay-over time and spending $500 on my plane ticket) to Johnson City Toyota (which Josh Duvall and Sales Manager Vince Hawkins were well aware of) to purchase this vehicle VIN: 3TMMU4FN7DM057041. I realized that the truck had been in an accident after a visual inspection. The accident damage was NOT reported in the CARFAX, nor disclosed to me prior to my flight. The entire rear bumper is damaged as well as the entire passenger bed side panel. After I directly asked Mr. Duvall over the phone (before my flight) if the truck had any dents, scratches or other damage, he stated that there is a ding on the truck. I repeat, Mr. Duvall only stated that there is a ding on the truck that was impossible to see in the tiny photos that were sent to me. I am disgusted to know that these sales people consider damage to an entire rear bumper and side panel a DING. After spending 7 hours of my time at the dealership including collecting 3 unbiased body shop repair quotes with estimates amounting to $1,814.04 in extra repair costs, they were unwilling to work with me to repair the truck, They were only willing to pay $200 to their "Bumper Guy" to repair the damage. Their resolution was completely unacceptable and laughable! Results were Sales Manager Vince Hawkins refunded my $500 deposit, left me stranded in the evening in a small one horse town, and only offered to drive me 1 mile up the road to Enterprise rental car. After talking to a few of their in-store customers about my situation and why I was upset. Vince Hawkins finally conceded to paying $9 for a cab ride to the nearest Grey Hound bus station to get me out of their store. My advise is not to deal with Johnson City Toyota. They were NOT upfront, did not disclose damage to a truck they are trying to sell, and were completely disrespectful and unreasonable. If only I could post pictures of the damage to the truck, you would also be disgusted by their lack of car damage disclosures! More

Great Service We came in looking for a new car. What we found was a great dealership with great people, Thank you so much for your help. Nancy McNew We came in looking for a new car. What we found was a great dealership with great people, Thank you so much for your help. Nancy McNew More

I try to buy 4 runner I can sell E155967 which is a 2014 Toyota 4Runner 4wd SR5 package WITH 3rd row and back up camera for $33,900 plus taxes, tag and $399 documentation fee. Orginal MSRP is $37,069. and w Toyota 4Runner 4wd SR5 package WITH 3rd row and back up camera for $33,900 plus taxes, tag and $399 documentation fee. Orginal MSRP is $37,069. and when I talk to here she say been sell and I call back see what she write E155967 I am able to do teh $35,750 plus taxes, tag and $399 documentation fee. i will never deal this people it's scam and shame More