Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Johnson City Toyota
Johnson City, TN
1,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,121 reviews
December 05, 2015
Car buying experience This was the worst car buying experience ever. After taking my 2015 Nissan rouge in for a trade on a 2015 Toyota highlander only because the rouge was This was the worst car buying experience ever. After taking my 2015 Nissan rouge in for a trade on a 2015 Toyota highlander only because the rouge was to small for my wife's business needs, we were insulted by a trade in value offer of 15000.00 on a car that listed for almost 34000.00 a year ago. We went down the road to morristown and was offered 9000.00 more on our trade, which was a very good experience. Will never go to Johnson city Toyota again, ever! Crooks More
by Els
Employees Worked With
Don't know the names of sales manager
December 02, 2015
Great car, loved our salesperson Dylan Overall we had a great buying experience. I just have one bone of contention and that is regarding our trade in. At the urging of Toyota of Johnson Overall we had a great buying experience. I just have one bone of contention and that is regarding our trade in. At the urging of Toyota of Johnson City's website I valued my trade according to their link to Kelley Blue Book. I then received an e-mail with an approximate value for my current car. During the negotiation I was offered about $6000 less for my trade-in than the low end of my estimate. I was told that the Kelley Blue Book method is not valid and that banks won't lend used car buyers that kind of money. Needless to say I was shocked! After a couple of hours of negotiation we finally agreed on a value that was higher but still significantly lower than the low end estimate. My wife fell in love with the car so I purchased it... No body forced me to do this of course but I was very disappointed that the dealership did not honor the trade-in value that I received via the site LINKED on their web page. I will not buy again from Toyota of Johnson City. More
by docshipley
Employees Worked With
Dylan
November 22, 2015
Productive afternoon I left with a beautiful Toyota Camry at a good price. The whole day was not stressful as the salesperson, Eric Wise, was courteous and understanding. I left with a beautiful Toyota Camry at a good price. The whole day was not stressful as the salesperson, Eric Wise, was courteous and understanding. More
by bjm
Employees Worked With
Eric Wise, Cass Farrior
November 11, 2015
Great car buying experience. I had the pleasure of working with Eric Wise, Cass Farrior and Shane (in finance). The employees were all friendly, courteous and professional. Th I had the pleasure of working with Eric Wise, Cass Farrior and Shane (in finance). The employees were all friendly, courteous and professional. The process of buying a car was much simpler than my past experiences. I recommend buying a car at Johnson City Toyota. More
by J. Bush
Employees Worked With
Eric Wise, Cass Farrior, Shane Legg
November 07, 2015
Absolutely Outstanding - Couldn't be more thrilled From start to finish (and after the sale too) - all the staff were great and very professional. Eric Wise and Cass Farrior were totally professional From start to finish (and after the sale too) - all the staff were great and very professional. Eric Wise and Cass Farrior were totally professional, kind and helpful. Got a very good, honest deal on my awesome new 4Runner, and was treated better than I've ever been treated at a dealership...and I've been treated just fine in the past. We're very lucky to have such a great Toyota dealership here in JC. By the way, I love the car! More
by WJRaulston
Employees Worked With
Eric Wise, Cass Farrior
November 07, 2015
Pleased with everyone I dealt with. Dylan was my sales man. He wasn't pushy, great personality and for sure a people's person. I appreciate all his help and patience with me. Everyone I Dylan was my sales man. He wasn't pushy, great personality and for sure a people's person. I appreciate all his help and patience with me. Everyone I talked too was very nice and helpful. I will have to say in all my years of buying/trading vehicle's. Toyota's dealership has been my best experience. More
by noooo
Employees Worked With
I don't remember everyone's name. I'm sorry.
November 03, 2015
My Great Experience with Toyota of Johnson City Truly a very professional dealership. Eric Wise and Scott Smalling were the key to the purchase of my new Toyota Tacoma. They both, and the dealershi Truly a very professional dealership. Eric Wise and Scott Smalling were the key to the purchase of my new Toyota Tacoma. They both, and the dealership as a whole made me and my son feel welcome and right at home. There are not enough good things I could say about the staff and the dealership. Word of mouth is your best advertising and I will be sure to tell my friends and family about my experience. More
by jsawyer55
Employees Worked With
Eric Wise,Scott Smalling,Cass Farrior
October 27, 2015
Amazing experience We went to take my stepdaughter car shopping and ended up driving home in our very own 2016 Tacoma Sport. We couldn't have been more pleased with the We went to take my stepdaughter car shopping and ended up driving home in our very own 2016 Tacoma Sport. We couldn't have been more pleased with the staff and the personal touch they applied. The process took less than 2 hours and we were out the door. Their professionalism and caring approach is simply unmatched. Everyone's personalities exudes "family." I would highly recommend anyone, whether shopping for a new vehicle or simply looking, to visit Johnson City Toyota. I promise that you will never find a more pleasant staff to assist you. We would like to express our sincere appreciation and express a special thank you to "KB" and Shane for their military service and both being Desert Storm veterans. More
by srshort62
Employees Worked With
Brett Hoyer, Ken "KB" Brown, Shane Legg, and Terry Sewell
October 26, 2015
great car great saleman Patrick Collins was our salesman. He was very professional and friendly. We could not have ask for a better experience. Thankyou JohnsonCity Toyota Patrick Collins was our salesman. He was very professional and friendly. We could not have ask for a better experience. Thankyou JohnsonCity Toyota for a great experience. More
by thehubbards
Employees Worked With
Patrick Collins
October 21, 2015
An excellent experience We, my wife and I, went there for an oil change and ended up driving a new CAMRY home. We were offered a deal we just could not pass up. The sales peo We, my wife and I, went there for an oil change and ended up driving a new CAMRY home. We were offered a deal we just could not pass up. The sales people were great Collin Smith, Ken Brown. And Terry Sewell did a super job of telling us how the high tech systems work, and even programming them for us. More
by Pete&Linda
Employees Worked With
Michael Baldwin
