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Johnson City Toyota

Johnson City, TN

4.7
1,121 Reviews

3124 Bristol Hwy

Johnson City, TN

37601

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Showing 1,121 reviews

August 22, 2016

Thanks Lee Mullins for a great deal on a 2013 Mazda 3. Lee Mullins and the staff made buying a 2013 Mazda 3 Mazda Speed an excellent experience. Good price and Lee helped me in any way he could. More

by Hershel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mullins
Aug 25, 2016 -

Johnson City Toyota responded

Congratulations on your new Mazda Speed! We are glad to hear that Lee took such good care of you. Thank you for choosing Johnson City Toyota! If you need anything in the future, please let us know.

August 21, 2016

Experience of a life time I'm really sick and tired of writing nice reviews and giving this dealership the benefit of a doubt because now, thinking since the 2016 Jeep patriot More

by Miranda7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
other
Aug 25, 2016 -

Johnson City Toyota responded

Congratulations on your new vehicle! We are very proud of Matthew, and we appreciate your kind comments. If we can do anything to help you in the future, please let us know. Thank you for your business!

August 19, 2016

Best trade experience ever! Simply put - the best and fastest trade experience my husband and I have had the pleasure to experience! Visit Jeff at JC Toyota before driving to More

by TrishG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ruff
Aug 25, 2016 -

Johnson City Toyota responded

Wow! We are glad to hear that we were able to provide you with the best trade experience ever. We will be sure to let Jeff know that he did such a great job. Thank you for choosing Johnson City Toyota!

August 17, 2016

Great experience! Matthew Hamilton was awesome! He was very knowledgeable about the vehicle (Toyota 4Runner) and provided excellent customer service. Very positive ex More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hamilton, Frankie Brian
Aug 25, 2016 -

Johnson City Toyota responded

Thank you for sharing your experience at our dealership! We will be sure and let Matthew know that you were well pleased with your experience. Please let us know if you need anything, and thank you for your business. Enjoy your new 4-Runner!

August 10, 2016

. This is a first class dealership Like the convenience/location. Cleanliness. Service people have always explained what they did and why. Kept me informed of how the work was progressi More

by Loveshistoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Shuttle, Ben Lafollette
Aug 12, 2016 -

Johnson City Toyota responded

Thank you for taking the time to give our dealership a review! We are glad to hear that you are happy with our Service department. We strive every day to become the best dealership we can be. Thank you for choosing Johnson City Toyota!

July 19, 2016

Wonderful experience We recently purchased a new vehicle with Johnson City Toyota. From the beginning to the end, it was a superior experience. We had no heavy sales pi More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 08, 2016 -

Johnson City Toyota responded

We appreciate your kind comments about our dealership staff. We are very thankful for your business and hope that you love your new vehicle. We will share your comments with David, Mark, and Scott. Thanks again!

June 04, 2016

Great service! I was running into problems at two other dealerships. (Credit not being so great) Jason Garrett was still able to help me and put me in a 2014 Toyota More

by MeganTomblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garrett
Jun 06, 2016 -

Johnson City Toyota responded

Congratulations on your 2014 Toyota Corolla! We are glad to hear that Jason took great care of you. We are very grateful for your business and hope to see you soon. Thanks again!

May 30, 2016

Best Car Buying Experience Ever We purchased a used Crosstrek at this dealership today. From the minute we walked on the lot we were treated with respect and consideration for our ti More

by LunaGriffSkye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hamilton
Jun 06, 2016 -

Johnson City Toyota responded

Congratulations on your new Crosstrek! We are very proud of Matt and we appreciate you letting us know that he did a great job taking care of you. Thank you for your business, and enjoy your new Crosstrek!

May 17, 2016

Great Experience Our friend Eric Wise helped us purchase a 2016 RAV4 SE and we were very pleased with the process. Eric is a great salesperson and went over every fea More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Wise
May 23, 2016 -

Johnson City Toyota responded

Congratulations on your new Rav-4! It is great to hear that Eric and our team took such good care of you. If we can help in the future, please let us know. Thank you for buying your vehicle from Johnson City Toyota!

April 03, 2016

Worst dealership I have ever delta with! The level of incompetence at this dealership is astounding to witness. They ordered the wrong truck. So I had to wait twice as long for the right truc More

by Isaiah Mitchell
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Frankie, mark, and several others.
Apr 18, 2016 -

Johnson City Toyota responded

We apologize for any bad experience you may have had. We will use the comments that you have mentioned to improve our vehicle ordering processes. We make every effort to have a transparent buying process and upfront pricing. Though we are not perfect, we are working hard to improve every day. Thank you for sharing your comments.

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