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Johnson City Toyota

Johnson City, TN

4.7
1,121 Reviews

3124 Bristol Hwy

Johnson City, TN

37601

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Showing 1,121 reviews

October 24, 2016

Great experience Works very hard to make customer pleased and happy. Would highly recommend to everyone. Very understanding and helpful to all your concerns and need More

by Ty08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 08, 2016 -

Johnson City Toyota responded

Thank you for leaving such kind comments! We work very hard to make sure our customers are happy! If we can help you in the future, please let us know. We know that you have many places that you can buy your vehicles from, and we appreciate you choosing Johnson City Toyota!

October 10, 2016

Lee Mulllins is a very important asset to your company. Lee Mullins was very helpful to me and my husband.. He made our car buying experience a great one. He was very friendly and answered all our questions More

by Shell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mullins
Oct 12, 2016 -

Johnson City Toyota responded

Thank you for sharing your experience with Lee and our team! It is great to hear that they went the extra mile to ensure you had a great experience. If we can help with anything in the future, please let us know. Thank you for your business!

September 30, 2016

New car experience Had a great experience working with Daniel Emrich. He was very easy to work with and worked hard to find the right deal for me. More

by Password
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Emrich
Oct 03, 2016 -

Johnson City Toyota responded

We appreciate you taking the time to leave us a review, and thank you for letting us know that Daniel did a great job helping you find the car and deal you were looking for. It is always our goal to make sure our customers received the best customer service possible. Thank you for choosing Johnson City Toyota!

September 28, 2016

Toyota Tastic I have purchased many vehicles over the years, some good experiences and some not so good. With Toyota of Johnson City, it was top notch. People of th More

by JPF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan McDavid
Oct 03, 2016 -

Johnson City Toyota responded

We are glad to hear that our team provided you with a great experience. Logan and Mark will be glad to hear that you had a great experience working with them. Thank you for choosing Johnson City Toyota, and we hope you enjoy your new Tacoma!

September 26, 2016

Johnson City Toyota is #1 Working with Daniel Johnson, Mark Turner, Dylan Shockley, Aaron Keene, and Jeff Ruff made buying my 2016 Highlander XLE a wonderful experience!! T More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Turner, Dylan Shokley, Aaron Keene, Jeff Ruff
Oct 03, 2016 -

Johnson City Toyota responded

Congratulations n your new 2016 Highlander! We are grateful for your business and hope to help you with many more in the future. Thanks again for choosing Johnson City Toyota!

September 25, 2016

Would recommend you see Logan McDavid! Recently, I was shopping for a vehicle. I had been to a couple of car lots and the salesmen were very pushy and even tried to sell me vehicles I wasn' More

by Whatever1434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan McDavid
Oct 03, 2016 -

Johnson City Toyota responded

Thank you for your kind words about Logan and your experience. We are very proud to have Logan as part of our team. We appreciate your business, and we hope you love your new vehicle! Thanks again!

September 22, 2016

Lee Mullins was very helpful and friendly. I would recommend I My husband and I would recommend this salesman and this dealership . We bought a Rava and had a great experience as far as helpful friendly service More

by Harrisjames13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mullins
Oct 03, 2016 -

Johnson City Toyota responded

Congratulations on your new Rav-4! We are glad to hear that you own multiple Toyota vehicles. We appreciate your business, and we hope to help you with many more in the future. Thanks for choosing our team!

September 21, 2016

Pleasant experience Matt, Franky, and Brett were friendly, helpful, and informative. Franky was able to get me a deal with which I could agree. Matt was helpful with ever More

by Nana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett, Franky andMatt
Oct 03, 2016 -

Johnson City Toyota responded

Thanks for your kind words about Matt, Frankie, and Brett! We will be sure to let them know that you had such a good experience working with them. We appreciate your business, and we hope you enjoy your new vehicle. Please let us know if you need anything in the future.

September 19, 2016

Infiniti qx80 Jason Garrett was awesome to work with and made trading my 4 runner for an infiniti a very quick and easy process. Thanks Toyota of Johnson city for e More

by bsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Garrett, Kelly Winchell
Oct 03, 2016 -

Johnson City Toyota responded

Congratulations on your new Infiniti! Jason will be pleased to hear that you had such a good experience working with him. From Jason and everyone here at Johnson City Toyota, Thank you for your business!

August 31, 2016

Very poor customer service We were interested in buying a used Toyota 4 Runner from this dealership . We dealt with LM and NP as the sales consultant. We were scheduled to see More

by Kid heart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LM and NP
Oct 05, 2016 -

Johnson City Toyota responded

We are very sorry to hear that you were not happy with your experience. The 4-Runner that you mentioned was sold by one of our sister stores while it was at their lot. We apologize for not communicating this in a faster manner. We appreciate your comments and will use them in our training.

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